Personal Banker

PNC•Holmdel Township, NJ

1d•$49,500 - $82,500•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and contribute to an inclusive workplace. This Branch Banker position is part of PNC's Central New Jersey organization and is based in the Holmdel Branch. The role is in-office; candidates are encouraged to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The Personal Banker acquires and deepens branch customer relationships through proactive sales and service. The role identifies opportunities to support customers' financial wellbeing, collaborates with ecosystem partners to grow customers' share of wallet, and positions PNC solutions to generate revenue and customer loyalty. It uses a defined sales process across outbound calling, service-to-sales interactions, teller interactions, appointment setting, and lobby engagement. The banker delivers a full PNC conversation in every customer interaction, educates customers about financial transaction options and technology, and resolves problems using product and procedural knowledge. The position also supports efficient and accurate daily branch operations and manages risk by following policies and procedures, exercising sound judgment, and applying heightened scrutiny to identify and avoid loss. Candidates typically need an associate degree or equivalent and related experience or product knowledge; typically, 3+ years of experience are required. A comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree. No degree is listed as required, and no certification or language assessment is required. The base salary range is $49,500 to $82,500. The position is incentive eligible, with payment based on company, business, and/or individual performance. The opening is generally expected to be posted for two business days from 11/09/2026, though it may remain posted longer at the company's discretion.

Requirements

Typically requires 3+ years of experience.
Roles at this level typically require an associate degree or equivalent, along with related experience or product knowledge; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Candidates are subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include banking products, digital awareness, effective communications, managing multiple priorities, matrix management, problem solving, prospecting, retail lending, selling, and understanding customer needs.

Responsibilities

Acquire and deepen branch customer relationships through proactive sales and service activities.
Identify opportunities to improve customers' financial wellbeing and position appropriate PNC solutions.
Collaborate with ecosystem partners and community Centers of Influence to acquire, expand, and retain customer relationships.
Conduct proactive sales conversations through outbound calling, service-to-sales interactions, teller interactions, appointment setting, and lobby engagement.
Deliver a full PNC conversation in every customer interaction to identify appropriate solutions and build loyalty.
Educate customers about ways to manage financial transactions by leveraging technology, tools, and resources.
Use product and procedural knowledge to identify, mitigate, and resolve customer problems.
Manage risk by adhering to policies and procedures, exercising sound judgment, and identifying and avoiding loss.
Participate in branch daily operations and ensure they are completed efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year, depending on career level and years of service, depending on eligibility.