Personal Banker - Elk Grove

Farmers & Merchants Bank of Central California • Elk Grove, CA

1d • Onsite

About The Position

F&M Bank’s Personal Bankers build customer relationships and provide expert financial advice and service. They offer suitable financial solutions for customers’ major expenses, such as saving for college, buying a home, and planning for retirement. By opening new accounts and originating consumer loan applications, Personal Bankers support business growth, acquire new customers, and build profitable customer relationships.

Personal Bankers represent the Bank in the community by joining organizations, building contacts with local organizations and businesses, and pursuing additional business through referrals and networking. They own the customer relationship and build strong customer connections. They thoroughly profile new and existing customers to identify opportunities to provide customer-focused product knowledge and support.

Requirements

• Minimum of 3 years of experience in the financial services industry, including opening personal and business accounts and accepting consumer loan applications.
• Experience opening complex accounts, such as trusts, loan products, and retirement accounts.
• Knowledge of banking institution concepts, consumer lending, endorsements, transaction processing, and federal and state regulations.
• Customer-focused communication skills, with tact and professionalism.
• Ability to develop new business and work to increase sales and customer retention.
• Commitment to operational excellence, high ethical standards, and delivering results.
• Successful completion of a credit history check is a condition of employment.
• Minimum of a high school diploma or equivalent; an A.A. degree or equivalent combined work experience is accepted.
• Reliable transportation to commute to work and training each day.

Nice To Haves

• Successful completion of college-level finance or accounting courses.

Responsibilities

• Build customer relationships and provide financial advice and service.
• Offer appropriate financial solutions for customers’ major expenses and plans.
• Open new accounts and originate consumer loan applications.
• Contribute to business growth, customer acquisition, and profitable customer relationships.
• Represent the Bank in the community by joining organizations and establishing contacts with local organizations and businesses.
• Pursue additional Bank business through referrals and networking.
• Profile new and existing customers to identify opportunities to provide product knowledge and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED