Personal Banker - Aspen Grove

PNC Bank•Littleton, CO

9d•Onsite

About The Position

As a Personal Banker in PNC's retail organization, based in Littleton, Colorado, you will acquire and deepen branch customer relationships through proactive sales and service. You will identify opportunities to improve customers' financial well-being, recommend appropriate PNC solutions, and collaborate with ecosystem partners and community Centers of Influence to grow and retain relationships. The position is in-office; PNC encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. You will create customer loyalty through a differentiated experience, conduct proactive sales conversations across branch and outbound channels, and support efficient, accurate daily branch operations. The role requires managing risk in accordance with PNC policies and procedures, applying sound judgment, and identifying and avoiding potential losses. Candidates typically have an associate degree or equivalent and related experience or product knowledge; typically, three or more years of experience are required. A comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree. The position has a base salary range of $45,375–$75,625 and is incentive eligible, with incentive payments based on company, business, and/or individual performance. Salary may vary by location, market data, skills, experience, and education. The posting states it is generally expected to remain open for two business days from 10/26/2026, though it may remain open longer at the company's discretion.

Requirements

Typically requires three or more years of experience.
Typically requires an associate degree or equivalent, along with related experience or product knowledge; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate customer focus by prioritizing customer needs and satisfaction and using that understanding to create customized solutions.
Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.
Candidates are subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience (CX)
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Banking products
Digital awareness
Effective communications
Managing multiple priorities
Matrix management
Problem solving
Prospecting
Retail lending
Selling
Understanding customer needs

Responsibilities

Acquire and deepen the branch customer base through proactive sales and service activities.
Identify opportunities to improve customers' financial well-being and recommend appropriate PNC solutions.
Collaborate with ecosystem partners to grow customers' share of wallet and acquire, expand, and retain relationships.
Conduct proactive sales conversations through outbound calls, service-to-sales interactions, teller interactions, appointment setting, and lobby engagement.
Deliver a full PNC conversation with every client interaction to identify suitable solutions.
Build customer loyalty and grow share of wallet through a differentiated customer experience.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to identify, mitigate, and resolve customer problems.
Manage risk by following policies and procedures, using sound judgment within established limits, and maintaining heightened scrutiny to avoid loss.
Participate in branch daily operations and ensure they are completed efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave, depending on eligibility
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service
Incentive-eligible compensation based on company, business, and/or individual performance