Personal Banker II

Rio Bank • Dripping Springs, TX

13d • $20 - $22 • Onsite

About The Position

The Personal Banker II is a customer-facing role at Rio Bank’s Dripping Springs Banking Center. The banker serves as a trusted resource for customers managing everyday banking needs and making financial decisions. The role includes opening and maintaining accounts, processing transactions, explaining banking products and digital tools, and providing accurate, dependable service. The position contributes to branch operations and goals by working collaboratively with colleagues and following banking regulations, security procedures, and internal policies. Rio Bank describes the work environment as supportive and team-oriented, with guidance, ongoing training, and opportunities for career growth.

Requirements

• High school diploma or GED.
• At least one year of customer service, sales, or banking experience; experience in a financial institution is preferred.
• At least one year of cash handling experience; experience in a financial institution is preferred.
• Strong communication, interpersonal, and customer service skills.
• Strong attention to detail, problem-solving skills, and organizational abilities.
• Ability to work effectively in a team environment and manage multiple priorities.
• Ability to make sound decisions under pressure while maintaining professionalism.

Nice To Haves

• Some college coursework or additional banking-related training.
• Knowledge of banking rules, regulations, products, and services.
• Bilingual abilities to support a diverse customer base.

Responsibilities

• Build customer relationships by identifying financial needs and recommending appropriate banking products and services.
• Open and maintain consumer and business deposit accounts, including checking, savings, certificates of deposit, and related account services.
• Accurately process retail and commercial transactions, including deposits, withdrawals, transfers, payments, and check cashing.
• Educate customers about digital banking tools, account features, and available services.
• Maintain accurate documentation and follow applicable banking regulations, security procedures, and internal policies.
• Resolve routine customer questions and concerns professionally, escalating matters when appropriate.
• Partner with team members and other departments to support branch goals and provide consistent service.
• Maintain reliability, punctuality, and professionalism in daily responsibilities.

Benefits

• Paid time off and paid holidays.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Ongoing training and opportunities to grow your career.
• Supportive, team-oriented work environment.
• Opportunities to give back through community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED