Personal Auto UW Assistant & Customer Service Representative
Lonestar•Lee's Summit, MO
•Onsite
About The Position
Lonestar Managing General Agency is seeking individuals with prior customer service experience for an Underwriting Assistant / Customer Service Representative role. The company is a growing regional personal auto insurance carrier and provides training in all systems and programs utilized. They emphasize employee growth, self-improvement, and teamwork. This is an on-site position.
Requirements
- Prior customer service experience.
- Solid written and oral communication skills.
- High school degree or its equivalency.
Nice To Haves
- Prior Personal Auto Underwriting experience.
- P&C agent license.
- Bilingual.
Responsibilities
- Provide a high level of customer service, delivering timely responses to agents on quotes, endorsements and renewals.
- Actively develop a knowledge of coverage, exposures, rating plans and state requirements.
- Participate in the design of department workflow and procedures.
- Enter new business policies, endorsements and renewals.
- Timely respond to all phone and written requests from agency force or policyholders.
- Develop and maintain processes and reports, assimilate information as required to support the underwriting process.
- Work on special projects as assigned.
Benefits
- Competitive Salaries
- Flexible Work Schedules
- Commitment to your Training & Development
- Medical and Dental and Vision Reimbursement
- Telemedicine Benefit
- 401k with a generous company match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Wellness Program
- Fun company sponsored events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
