Personal Auto UW Assistant and Customer Service Representative
Lonestar•Richardson, TX
•Onsite
About The Position
Lonestar Managing General Agency is a growing regional personal auto insurance carrier seeking individuals with prior customer service experience for an Underwriting Assistant / Customer Service Representative role. The company emphasizes employee growth, teamwork, and provides training for those without prior underwriting experience. The mission is to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged.
Requirements
- Prior customer service experience.
- Solid written and oral communication skills.
- High school degree or its equivalency.
Nice To Haves
- Prior Personal Auto Underwriting experience.
- P&C agent license.
- Bilingual.
Responsibilities
- Provide a high level of customer service, delivering timely responses to agents on quotes, endorsements and renewals.
- Actively develop a knowledge of coverage, exposures, rating plans and state requirements.
- Participate in the design of department workflow and procedures.
- Enter new business policies, endorsements and renewals.
- Timely respond to all phone and written requests from agency force or policyholders.
- Develop and maintain processes and reports, assimilate information as required to support the underwriting process.
- Work on special projects as assigned.
Benefits
- Competitive Salaries
- Flexible Work Schedules
- Commitment to your Training & Development
- Medical and Dental and Vision Reimbursement
- Telemedicine Benefit
- 401k with a generous company match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Wellness Program
- Fun company sponsored events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
