Personal Assistant (FTC 6 months)

The Medical Specialist Group•Guernsey, WY

14h•Onsite

About The Position

Responsible for the effective and efficient delivery of a high-quality patient centred service, working in close collaboration with key stakeholders from MSG, HSC and other external healthcare providers. This role will involve providing an exceptional PA and medical secretarial service to the Consultants within the organisation. Possess effective communication skills required to interact with key stakeholders from MSG, HSC, external agencies and service users alike. To have a versatile approach to work, with the ability to work on own initiative as well as part of a team adapting readily to new work situations. Performs a wide variety of responsible complex administrative, technical and secretarial duties requiring initiative, independent judgement, resourcefulness and an extensive working knowledge of the organisation and its programs. A proportion of the role entails dealing with confidential and sensitive matters requiring a high degree of respect, discretion, diplomacy, tact and empathy with the ability to remain calm under pressure.

Requirements

Proven secretarial experience
Audio typing
Evidence of proven organisational and administrative skills
Proficient in the use of Microsoft Office Suite including email, Excel and Word.
Excellent communication skills both oral and written.
Polite, professional, friendly and empathetic manner.
Ability to organise and prioritise own workload and time management skills.

Nice To Haves

Knowledge of medical terminology

Responsibilities

Types letters from the outpatient clinic attendance, referral letters, medical reports and other correspondence using the digital transcription services as part of the letter generation process.
Acts as a Personal Assistant to the consultants and allied health professionals, managing their diary and providing administrative and secretarial support.
Manages telephone/face to face enquiries in a caring and professional manner, sensitive to the needs of the patients and be able to respect patient confidentiality.
Provides a comprehensive support service to the consultants including administration, e-mailing, typing letters, reports, filing, photocopying, scanning, arranging study leave, minute taking, travel arrangements and post distribution.
Co-ordinates clinics, i.e. liaising with other PAs, consultants, allied health professionals and patients to arrange appointments, ensuring the waiting times adhere to the States Contract wherever possible.
Establishes links with various external agencies as appropriate, to ensure the smooth flow of information on referrals, the co-ordination of tests/hospital investigations, provision of medical equipment etc.
Arranges investigations appointments for patients to have appropriate tests e.g. blood tests/ECG Treadmills/x-rays etc at the information concerning patients to the computerised patient system, TrackCare.
Obtains and tracks patient notes to and from the Consultant's office.
Provides cover for colleagues on annual or sick leave and to assist with ensuring that the department is staffed during normal working hours.
Any other duties commensurate to the post.