Personal Assistant to the COO

NewAge Products Inc • US,

7d • Onsite

About The Position

NewAge is an industry-leading manufacturer and distributor of premium home improvement solutions. Our products are sold through major online retailers and our own e-commerce site. We provide a cohesive customer experience from design and planning to delivery and installation. Our collaborative, inclusive team atmosphere nurtures personal growth, career advancement, and job satisfaction, as evidenced by our certification as a Great Place to Work in Canada. We are looking for an experienced Personal Assistant to support our Chief Operating Officer, who travels frequently for work. This is a dedicated, one-on-one support role focused entirely on personal and business logistics — travel, benefits, and expense management, plus day-to-day personal administration. We're looking for someone who takes initiative, communicates clearly and proactively, exercises sound, common-sense judgment, and treats every request with the responsiveness and polish of excellent customer service.

Requirements

• 3+ years of experience as a personal or executive assistant supporting a C-level or senior executive directly, one-on-one.
• Demonstrated experience independently booking complex, multi-leg travel.
• Strong written and verbal communication skills.
• Familiarity with expense tools such as Concur.
• Sound, independent judgment, with the discretion to know when to act and when to check in first.
• Verifiable references from a prior employer who can speak to your reliability, judgment, and communication style.
• Comfortable handling sensitive personal information with discretion and confidentiality.
• Experience supporting an executive who travels internationally or extensively for work.

Nice To Haves

• Familiarity and experience with AI tools to automate and work efficiently preferred

Responsibilities

• Book and manage all travel — flights, hotels, ground transportation, and itineraries, including complex multi-leg trips and last-minute changes.
• Manage travel logistics beyond booking – track passport/visa expiration and renewals, manage travel loyalty programs and points, and arrange travel insurance as needed.
• Track and manage personal benefits — insurance enrollment windows, renewal deadlines, claims follow-up, and paperwork.
• Manage and reconcile expenses — collecting receipts, categorizing spend, submitting reimbursements, and flagging discrepancies.
• Handle other personal administrative tasks as needed: appointment scheduling, correspondence, research, gift and errand coordination, and similar requests.
• Support ad-hoc special projects and research tasks as they come up.
• Anticipate needs proactively rather than waiting for step-by-step instructions.

Benefits

• Salary and bonus is based on experience and highly competitive for the right candidate
• An opportunity within a growing, fast-paced company, well established in its industry
• Fun! We celebrate successes and hold special events to build strong teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed