COO

Revive Ministries, Inc•Nicholasville, KY

3d•Hybrid

About The Position

Provide leadership and operational excellence for the executive team that will position them for growth and efficiency. Continue fostering a culture of continuous improvement by various methods and metrics, driving positive cultural and departmental shifts. Evaluate and oversee the strategic plan in collaboration with the CEO to advance the company’s mission and objectives and to promote revenue, profitability, and growth as an organization. Oversee all the above-mentioned company operations to preserve the company mission, vision, values (F.R.E.D), quality, service, and cost-effective management of resources for all Revive Life House Facilities and Recovery Homes.

Requirements

Master’s degree in a behavioral science or MBA with a minimum of 3–5 years of experience at the Vice President or Director level in a health care facility or health related field with an emphasis on recovery.
At least (5) years of full-time employment experience working directly with adults in a human service setting after completing the educational requirements.
Must have knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]); computer applications/software to include Microsoft Office programs/MS Outlook (e-mail), and internet familiarity.
Ability to effectively communicate and interact with all staff, government, press and a wide range of constituencies in a diverse community.
Ability to motivate teams and simultaneously manage several projects.
Must have excellent organizational and professional communication skills, both written and verbal.
Ability to work independently, and as part of a team, in a fast-paced, dynamic but stressful environment.
Proficiency in all areas of medical billing; all AODE, BHSO, CARF and any other applicable governing/auditing requirements as they apply to Revive Life House.
Experience in strategic planning and execution.
Knowledge of contracting, negotiating, management skills in re-engineering operations and procedures.
Experience in formulating policy and developing and implementing new strategies and procedures.
Ability to develop financial plans and manage resources.
Ability to analyze and interpret financial data.
Knowledge of public relations principles, practices, and techniques and can develop and deliver effective professional presentations.
Ability to identify and secure new funding/revenue sources.

Nice To Haves

Prefer a valid professional license (LPCC, LCSW, LMFT).
Valid Kentucky driver’s license.

Responsibilities

Responsible for all aspects of compliance for AODE, BHSO, ASAM, NARR, and CARF in the above-named locations.
Interface with directors, URs and auditing for improvement to ensure the development, implementation and monitoring of program quality assurance standards that are in compliance with regulatory requirements. This will include participation in utilization reviews and incident reviews to identify outcome measures and monitor program performance accordingly.
Approve company operational policies, procedures, and standards.
Provide oversight and supervision for all non-clinical program operations.
Produce and implement strategic plans for current and new programs.
Assess the residential, vocational, and rehabilitative needs of clients and evaluate program functioning relative to those needs. Modify program functioning as necessary to meet assessed needs.
Ensure program development that will address special issues and population needs to facilitate client transitions to the most independent level of residential options.
Identify service gaps and develop proposals to build programs and service initiatives to address these areas. Present proposals to the CEO for approval and submit to various funding sources.
Recruit, hire and retain management personnel at the Executive Director level in collaboration with C-Suite team and participate in the interview and hiring process for all directors, supervisors, and management with input on all other lower-level staff hires.
Assess the training needs of operational programs and staff team and coordinate appropriate training with the HR department to meet those needs through internal as well as external resources.
Conduct annual performance evaluations for direct reports to assess compliance with established company policies, achievement of organizational objectives, and contributions toward goals outlined in the Vision/Traction Organizer (VTO).
Develop an organizational structure of reporting between directors and management to ensure adequate supervision at each level to support compliance expectations with regulatory standards.
Monitor and supervise programmatic budget compliance and revenue/census management issues ensuring maximum revenue potential and efficient utilization.
Plan, develop, and implement strategies for generating resources and/or revenue through collaboration with the C-Suite team Director of Development and Compliance Director on the submission of grants to fund services consistent with programming needs.
Review activity reports and financial statements to determine progress in conjunction with C-Suite and participate in annual budgetary planning meetings.
Co-facilitate weekly meetings with C-suite leadership and report feedback from administrative services to ensure optimal program operation.
Own the strategic plan evolution to advance the company’s mission and objectives and to promote revenue, profitability, and growth.
Oversee all operations to ensure production efficiency, quality, service, and cost-effective management of resources.
Other duties as assigned.
Ensure a consistently high census by coordinating outreach efforts with psychiatric facilities and other referral sources.
Function as a liaison through Kentucky State Office of Mental Health, local Departments of Health, and other regulatory agencies with respect to ongoing operations and rehabilitative services.
Represent Revive Ministries Inc. at all inter-agency and public level events as well as legislative sessions, committee meetings and other formal functions.
Attend, coordinate, and provide executive management linkage to area community advisory boards associated with division programs with respect to its various activities.
Delegate responsibility for attending provider agency meetings and community organization meetings as appropriate.