Person In Charge Spokane Valley WA.

Albertsons • Spokane Valley, WA

3d • Onsite

About The Position

The Person In Charge (PIC) is a primary contact for customers and provides friendly, courteous, and helpful service. When the Store Manager and First and Second Assistant Managers are absent, the PIC is in charge of the store and has analogous authority to make necessary decisions to operate it efficiently, profitably, and with superior customer service. The PIC generally serves in this capacity at night and supervises store employees. The position also performs Cashier-Checker duties and may be required to work in multiple store departments.

The PIC handles customer service, store supervision, checkout operations, and related office and stocking tasks. The role requires following company policies and procedures, responding appropriately to emergencies and accidents, assisting customers and employees, and helping maintain a clean and safe store. Physical requirements include prolonged standing, frequent walking and reaching, repetitive handling and grasping, and lifting and moving items of varying weights.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Permits or licenses vary depending on store location and state or county requirements.

Nice To Haves

• Prior experience as a clerk or manager.

Responsibilities

• Provide customer service according to employer procedures and company policy.
• Handle emergencies and customer complaints, respond to employee or customer accidents, and supervise store personnel.
• Maintain familiarity with company policies and procedures.
• Supervise the sales floor to monitor service and product replenishment.
• Replace stock in displays surrounding the checkout area.
• Help maintain a clean and safe work environment.
• Assist cashiers with computer, register, and scanner problems.
• Perform basic office functions to assist customers and personnel.
• Operate an electronically scanning cash register, receive payment, and count back correct change.
• Bag groceries and lift bags into customers’ carts.
• Offer carry-out assistance and perform carry-out duties when a Courtesy Clerk is unavailable.
• Complete close-of-day office functions when required.
• Count out-of-stock product when required.
• Count tills when other cashier-checkers leave.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Sick pay accrued based on hours worked
• PTO/vacation pay accrued based on hours worked
• Nine paid holidays annually
• Bereavement pay
• Retirement benefits, including pension and/or 401(k) eligibility, depending on applicable terms and eligibility

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed