Person In Charge Lake Oswego Oregon
About The Position
The Person In Charge (PIC) is a primary contact for Safeway customers and provides friendly, courteous, and helpful service. In the absence of the Store Manager and First and Second Assistant Managers, the PIC is in charge of the store and has analogous authority to make necessary decisions to operate it efficiently, profitably, and with superior customer service. When in charge, generally at night, the PIC supervises store employees and also performs Cashier-Checker duties. The role may require working in multiple store departments. The PIC handles customer service, store operations, employee supervision, cashiering, and basic office functions. The position involves working almost entirely inside a grocery store, using store equipment and tools, and meeting the physical demands described in the job posting.
Requirements
- Ability to follow company customer service procedures.
- Demonstrated prior customer service skills or related experience.
- Ability to interact with customers and co-workers.
- Ability to understand and follow instructions.
- Knowledge of all positions within the store.
- Ability to work independently.
Nice To Haves
- Prior experience as a clerk or manager.
Responsibilities
- Provide customer service according to employer procedures and company policy.
- Handle emergencies, customer complaints, and employee or customer accidents; supervise store personnel when in charge.
- Maintain familiarity with company policies and procedures.
- Supervise the sales floor and monitor customer service and product replenishment.
- Replace stock in displays near the checkout area.
- Help maintain a clean and safe store environment.
- Assist cashiers with computer, register, and scanner problems.
- Perform basic office functions to assist customers and personnel.
- Operate an electronically scanning cash register, receive payments, and provide correct change.
- Bag groceries and lift bags into grocery carts.
- Offer carry-out assistance and provide it when a Courtesy Clerk is unavailable.
- May complete the office close-of-day function, count out-of-stock products, or count tills when other cashier-checkers leave.
- Perform other duties as assigned.
- During the absence of the Store Manager or Assistant Manager, supervise all store employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
