Permit Technician (Code Enforcement)

Shelby County•Memphis, TN

About The Position

This position works under general supervision of the Manager of Operations of Office of Construction Code Enforcement to perform responsible clerical work involved in application, review, payment, and issuance of building, electrical, mechanical, and/or plumbing permits and new and renewal of trade licenses.

Requirements

Two (2) years of experience in construction industry or clerical, bookkeeping, data processing or statistical work; AND High school diploma or possess a GED; OR One (1) year experience in clerical, bookkeeping, data processing, or statistical work and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university or an equivalent combination of related education and/or experience; AND Certification through International Code Council (ICC) as a Permit Technician or obtain same within six (6) months of hire date.
Knowledge of laws, ordinances, rules and regulations affecting the record-keeping operation of the Office of Construction Enforcement and skilled applying them.
Knowledge and use of building and zoning codes and skilled applying them.
Proficiency in Microsoft Word and Excel and familiarity with computerized databases.
Ability to plan, organize and maintain an even flow of work.
Ability to maintain continuous mental alertness and reasoning ability.
Ability to perform accurate math computations.
Ability to spell, punctuate and use grammar correctly.
Ability to deal courteously with the public and to resolve problem situations.
Ability to establish and maintain effective working relationships.
General computer knowledge and skills.

Nice To Haves

Certification through International Code Council (ICC) as a Permit Technician or obtain same within six (6) months of hire date.

Responsibilities

Processes and enters pertinent data into computer-based or other record format for processing or issuing permits, applications, registrations, licenses, documents, etc.
Serves as a customer liaison for the Office of Land Use Control and Development Services, assisting the public on a wide range of building, electrical, mechanical and plumbing permit questions, which involves providing high-quality, front-line customer service and possess general knowledge of building regulations to manage a high volume of emails, phone calls and walk-ins.
Receives and reviews permit submittals and other various documents as required for accuracy and conformance with established codes and procedures.
Processes incoming new building, electrical, mechanical, or plumbing permit applications, including data entry and review of records in the permit software system, as necessary.
Reviews and issues selected building, electrical, mechanical and plumbing permits and certificates of occupancy as directed.
Assists in the review of individual applications made with the Office Land Use Control and Development Services by comparing the mechanical attributes of each building; electrical, mechanical, and plumbing permit applications filed with applicable codes, policies and procedures that contain the required elements of that type of application.
Conducts research on past or pending building, electrical, mechanical, or plumbing permits to assist inspectors in their preparation of inspections, comments, or approvals.
Files and maintains control records and mail or issues department specific authorized documents or materials as required.
Obtains data from various sources to prepare and compile standard reports.
Performs related duties as required or directed.