Building Permit Technician I (58309)

CITY OF CHEYENNE•Cheyenne, WY

7d•$42,169 - $59,037•Onsite

About The Position

To provide administrative support to the Building Division. To aid the public and contractors with all licensing and permitting requirements. Help to support an office setting that promotes efficiency and professionalism.

Requirements

High school diploma or GED plus two (2) years’ experience in a customer service-based office setting.
International Code Council Permit Technician certification within (1) year.
Modern office procedures, methods, and computer equipment.
Practices and techniques for dealing with the public.
Ability to multi-task.
Fundamental principles of basic record keeping and filing systems.
Basic arithmetic.
English usage, spelling, grammar, and punctuation.
Knowledge of the Building Division practices and pertinent state and local laws, codes, and regulations.
Work independently in the absence of supervision.
Operate a variety of office machines: computer, fax, copier, scanner, multi-line phone.
Must be able to work comfortably in Word and Excel.
Respond to requests and inquiries from the public.
Maintain good working relationships with other city departments in permit approval process.
Understand and carry out oral and written directions.

Nice To Haves

Previous experience in building permitting department.

Responsibilities

Receive and process permit applications for residential projects; verify project valuations, calculate, and collect fees; verify that permit applications are complete, and all information has been provided; process documents for required approvals; verify all approvals and issue permits; prepare Certificates of Occupancy or Completion.
Process license renewals and accept payments.
Respond to public and staff inquiries in a courteous and professional manner; provide information and assist with various office activities of the Building Safety Division.
Be responsible for receipt and accounting of fees collected.
Answer the telephone and provide front counter assistance to customers; take telephone messages or transfer calls to appropriate personnel; provide information on departmental and City policies and procedures.
Receive inspection requests and schedule inspections.
Ability to work efficiently across multiple software applications.
Perform other duties and responsibilities as required.
Operate a variety of communications and office equipment including, but not limited to, a multi-line telephone system, facsimile, computers, copiers, scanning/imaging equipment, and various computer software.
Maintain good working relationships with other city departments in permit approval process.