Permit Technician

Town of San Tan Valley•San Tan Valley, AZ

About The Position

This position is open on a continuous basis. The first review of applications will begin the week of September 21, 2026, with subsequent reviews conducted weekly. The posting may close at any time after the first review. Come build something from the ground up. Join San Tan Valley and help shape the future of Arizona’s newest town. Positions assigned to this class are responsible for providing technical information to customers including interpretation of Town codes, ordinances, policies relating to setbacks, zoning, etc. and conducting plan review verification on permit submittmits for accuracy and completion. This is a fully qualified, experienced level administrative classification in the management support and analysis job family. Incumbent(s) performs the full range of support duties under general supervision. Classification requires solid knowledge of transactional and/or work standards for completing tasks and assignments of a varied nature. Work may vary from basic to more complex duties and issues but are generally within expected parameters.

Requirements

Associate’s Degree from an accredited college or university and 2 years of experience in building, engineering, architecture, planning, or a related field
Building permit processes, right-of-way use permit process, & planning/zoning process
Types of permits
Organizing and reviewing construction documents
Basic mathematical principles
Applicable Federal, state and local laws, codes, ordinances, rules and regulations
Making sound decisions based on established policies and procedures
Office procedures, methods, and equipment
Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities
Customer service principles
Modern office procedures, methods, and equipment
Basic filing and recordkeeping principles and practices
Word processing methods
English language, grammar, and punctuation
Interpreting applicable Federal, state and local laws, codes, ordinances, rules and regulations
Compiling data and using critical thinking skills
Using computers and related software applications
Providing customer service
Performing basic mathematical calculations
Operating standard office equipment
Entering data into computerized systems
Composing routine business correspondence
Using modern office equipment
Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

Responsibilities

Processes building permits, right-of-way use permits, planning/zoning permits, and other permits/licenses ensuring completeness and accuracy against records; determines applicable fees based on permit type; issues permits.
Assists customers at the front counter, on the phone and via email with various questions related to submittal procedures, permit requirements, fees, plan review timelines and other building safety, planning, and/or engineering related concerns or responsibilities.
Receives and processes routine new home permits, right-of-way use permits, development plan reviews, and planning/zoning cases.
Discards paper and electronic files in accordance with applicable laws and maintains detailed logs to insure proper documentation.
Creates documentation and communicates with applicants regarding refunds when applicable.
Utilizes electronic permitting & licensing software to manage the progress and status of permits, plan reviews, and planning/zoning cases including invoicing fees, assigning reviews, and managing timelines.
Performs related work as assigned.