Permit Clerk

City of Midland•Tx, TX

12d•Onsite

About The Position

Assists the public with the issuance of building permits and scheduling inspections required by the City of Midland, answering and returning phone calls and emails, regularly corresponds with the public, homeowners, builders, contractors, and other City of Midland personnel. Maintains a high level of customer service at all times and is able to work as a teammate with other Code Administration staff. This position directly reports to the Residential Permits and Customer Service Supervisor.

Requirements

Ability to effectively communicate with contractors, citizens, and fellow employees in order to provide information for permits.
Good telephone and public relations skills.
Ability to deal effectively with contractors, subcontractors, homeowners, field inspectors, and other departments.
Ability to work with possible irate customers on occasion.
Ability to read and understand written materials in order to provide information to the public.
Skilled in the use of calculators, mobile phones and personal computers.
Familiar with databases, data retrieval/input, printers, scanners, and copiers.
Experience and good working knowledge of Microsoft programs including Word, Excel, and Outlook.
High school diploma or equivalent plus experience in clerical work or general office duties required.

Nice To Haves

Bilingual Spanish is preferred but not required.

Responsibilities

Issues all required permits and schedules the required inspections to the appropriate inspectors after plans are reviewed for compliance.
Enters all permit data into appropriate databases.
Assists the general public either by telephone, email, or in person with questions or applications for permits.
Collects money for permits and balances the funds collected at the end of the day.
Issues monthly reports of money collected.
Registers contractors and assists them with the bonding process.
Receives requests from the public and relays the information to the appropriate staff person.
Performs plan reviews of small projects and assists the Residential Plans Examiner with reviews.
Performs general office duties such as typing, filing, copying, and the maintenance of records which also includes generating reports.
Performs minor plan reviews and directly assist the Residential Plans Examiners.
Assists other city personnel including field inspectors if needed.
Performs other related duties as required by the Director Supervisor and the Building Official.