Building Permit Clerk

City of GrapevineGrapevine, TX
Onsite

About The Position

Receives permit applications and fees, issues permits, performs other specific semi-technical tasks and provides general administrative support to the Building Services Department. These duties require analysis and judgment ranging from simple to moderate, and a working knowledge of the city and/or department procedures related to work performed. Position has a very high degree of public contact, both in person and on the phone.

Requirements

  • Must have knowledge of Microsoft Office suite.
  • Must be knowledgeable of online permitting software and its application.
  • Requires excellent organizational and communications skills.
  • Must have excellent verbal and written communication.
  • Must be comfortable working outside comfort zone with a willingness to learn.
  • Must be a team player who is able to work in a fast-paced environment with deadlines.
  • Ability to provide excellent customer services including a desire to help customers regardless of their circumstance.
  • Ability to work independently and with minimal supervision.
  • Must have the ability to learn additional applications as they are applied to working assignments.
  • Ability to maintain cooperative-working relationships with employees and those contacted in the course of work.
  • Good knowledge of spelling, punctuation, grammar and formatting.
  • Ability to perform basic mathematical calculations.
  • High school graduate or equivalent plus two years office experience with heavy public contact or an equivalent combination of education, training, and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.
  • Ability to type 30 WPM and pass a computer and language arts skill tests (Proofreading, Spelling, and Editing/Formatting).
  • Must pass a Federal/National criminal background check and credit check.
  • Must have a valid Texas driver's license with an acceptable driving record as defined by City policy.
  • Must pass a pre-employment drug screen.

Nice To Haves

  • Experience in collecting fees and construction terminology highly preferred.

Responsibilities

  • Receives application packets and issues building, mechanical, plumbing, electrical and other permits.
  • Reviews permit submittals to ensure completeness.
  • Answers basic semi-technical questions from the public regarding permit activities.
  • Receives, processes and issues contractor registrations.
  • Collects fees, handles funds and maintains daily transactions record.
  • Assists contractors and citizens with requests for information regarding department procedures and city ordinances, and provides copies of requested documents.
  • Maintains records of documents, correspondence, reports and statistical/financial summaries processed.
  • Compiles various regular reports in accordance with standard operating procedures.
  • Utilizes a computer, calculator, typewriter, and other standard office equipment to transcribe and type correspondence, memos, and lists to record, save and retrieve information.
  • Proofreads and edits own materials and others for accuracy and completeness and maintains daily production records.
  • Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
  • Regular and timely attendance are required for this position.
  • Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.
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