Permit Technician

Polk County Board of County Commissioners•Bartow, FL

3d•$21 - $31•Onsite

About The Position

Performs technical, administrative, and customer service duties related to the acceptance, processing, review, and issuance of building permit applications in accordance with the Florida Building Code and County regulations. Ensures compliance with local, state, and federal requirements to support safe and efficient development.

Requirements

Graduate from an accredited high school or possession of an acceptable equivalency diploma.
Minimum of five (5) years of clerical or customer service experience in building construction or a related field, including two (2) years in a permit technician or equivalent role.
Demonstrated understanding of development in high hazard flood zones, including ability to assess zones using FEMA Flood Insurance Rate Maps and GIS tools.
Proficiency in Polk County GIS Dataviewer and ability to navigate Property Appraiser and Tax Collector websites for permit-related research.
Must possess or be able to obtain a valid Florida driver’s license at the time of employment.
A comparable amount of training and experience may be substituted for the minimum qualifications.
Must obtain a license as a Notary Public within six (6) months of employment.

Nice To Haves

Bilingual
Notary Public
Prior experience as a Permit Technician.

Responsibilities

Greets, logs, and directs customers per established procedures.
Routes incoming calls using a multi-line phone system.
Screens building permit applications for completeness prior to customer queueing, streamlining service at permitting and plans review stations.
Provides on-call support, including information on setbacks, permit status, impact fees, and general requirements.
Proactively follows up with customers to resolve permitting issues and clarify requirements.
Reviews construction permit applications for consistency with County ordinances, policies, the Land Development Code (LDC), and other applicable regulations.
Verifies application compliance with zoning, setbacks, density, road frontage, and allowable uses.
Identifies flood zones, floodways, and wetlands using GIS tools and ensure applicants understand related restrictions and requirements.
Coordinates with County divisions and external regulatory agencies to ensure compliance with permitting and land use requirements.
Uses GIS Dataviewer, Polk County Utilities GIS, Hansen, and E-Plan to process and track applications.
Ensures accurate and timely entry of permitting data into County systems.
Issues permits in accordance with governing documents and procedural guidelines.
Processes online, remote, and in-person permit requests.
Calculates permit fees and processes payments accurately.
Performs permit closeouts, lien searches, inspection scheduling, power releases (CLIP duties), and issues Certificates of Occupancy (COs), Certificates of Completion (CCs), and Temporary (Cos).
Prepare documents for electronic archiving and scans files as needed.
Coordinates with Plans Examiners to support efficient permit review and issuance.
Verifies contractor licensing and monitors expired permits.
Manages inspection and permit holds related to Notices of Commencement (NOCs), flood certificates, and pre-construction meetings.
Generate reports and compiles permit-related data as requested.
Conducts research and performs other related duties as assigned.