Permit Administrator

Town of Wellesley•Wellesley, MA

About The Position

The Town of Wellesley's Building Department is seeking a full-time Permit Administrator to support the Department’s daily operations, provide customer service, and ensure efficient administrative processes. The position is 35 hours per week. The Permit Administrator provides administrative, bookkeeping, and clerical support to the Building Department and its inspectors, manages departmental workflows, assists the public with inquiries and permitting processes, maintains knowledge of Town and Zoning Bylaws and departmental policies, and supervises a full-time Secretary. The anticipated hiring range is $35.50–$40.66 per hour, depending on qualifications, with a full hourly range up to $47.84. The Town offers a generous benefits package. Applications should include a cover letter and resume in Word or PDF format and be submitted to [email protected]. The position is open until filled.

Requirements

  • Associate's degree in Business, Liberal Arts, or a related field, or equivalent experience.
  • Five years of administrative experience in an office environment.
  • Familiarity with MUNIS or other accounting software.
  • Proficiency in Microsoft Office applications and online permitting software.
  • Excellent customer service, interpersonal, written, and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently.

Responsibilities

  • Provide administrative, bookkeeping, and clerical support to the Building Department and its inspectors.
  • Manage departmental workflows, including reporting, payroll, scheduling, and attendance.
  • Assist residents, contractors, and other members of the public with inquiries and permitting processes.
  • Maintain knowledge of Town Bylaws, Zoning Bylaws, and departmental policies and procedures.
  • Supervise a full-time Secretary and help ensure efficient daily operations.

Benefits

  • The Town offers a generous benefits package.
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