Performance Test Consultant

Infosys • Iselin, NJ

1d

About The Position

In the assigned Job Role of Technology Consultant 2, the Performance Test Consultant contributes to requirements elicitation, facilitates software application design discussions, and documents design decisions. The role participates in coding and integrating features into existing applications, conducts code reviews, maintains code repositories, and implements test strategies to uphold software quality. It also supports user training and documentation, helps resolve production issues, recommends preventive strategies, and maintains records of code, testing techniques, and support activities.

The role focuses on performance testing across IVR, backend integrations, APIs, middleware, databases, and infrastructure. Responsibilities include developing and executing end-to-end performance testing strategies, building workload models and test scenarios, identifying bottlenecks, monitoring performance, tracking benchmarks and SLAs, and communicating reports and recommendations. The consultant collaborates with Development, Infrastructure, and DevOps teams and may need to relocate and/or travel to the work or project location.

The Infosys Financial Services unit works with financial institutions on digital transformation using AI, cloud, and data-led innovation, across banking, wealth management, and insurance. The position is part of a team supporting transformative financial services projects.

Requirements

• Experience with LoadRunner for performance test design, execution, and analysis.
• Experience with IVR performance testing using LoadRunner and Sierra.
• Experience in performance testing.
• Experience with Infra Tool and LoadRunner Admin.
• Experience creating LoadRunner scripts for IVR and backend integrations.
• Experience developing call-flow scenarios using Sierra for IVR testing.
• Experience with API testing using RestAssured and SOAP.
• Experience with messaging systems such as MQ and Kafka.
• Experience with OpenShift and Kubernetes-based environments.
• Experience identifying performance bottlenecks across IVR, middleware, APIs, databases, and infrastructure layers.
• Experience using Dynatrace and Splunk for monitoring and performance diagnostics.
• Experience with database concepts, SQL queries, and performance analysis.
• Experience analyzing application architecture and identifying performance risks.
• Experience designing, developing, and executing end-to-end performance testing strategies.
• Experience creating workload models and performance test scenarios.
• Experience performing performance analysis and bottleneck identification.
• Experience collaborating with Development, Infrastructure, and DevOps teams.
• Experience tracking performance benchmarks, SLAs, and KPIs.
• Experience independently driving performance testing activities across projects.
• Experience preparing performance reports and communicating findings and recommendations to stakeholders.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.
• Ability to handle end-to-end SDLC phases from requirements gathering through implementation.
• Collaborative spirit and excellent communication skills; ability to translate complex requirements into actionable development tasks and work with cross-functional teams.

Nice To Haves

• Experience with JMeter for performance and load testing.
• Experience with Java and/or Python.
• Experience with API testing and RestAssured.
• Experience with middleware performance testing using platforms such as WebSphere or WebLogic.
• Experience with file-based and batch processing systems.
• Experience supporting Banking or Financial Services applications.
• Experience with CI/CD tools such as Jenkins or Azure DevOps.

Responsibilities

• Contribute to requirements elicitation by documenting assigned parts of business requirements in line with guidance.
• Facilitate software application design discussions and document design decisions for the technical team.
• Participate in coding and integrate new features or updates into existing applications while maintaining system stability.
• Conduct code reviews, make changes to the codebase, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
• Develop user training programs, documentation, and support frameworks for transitions to new software applications.
• Participate in resolving production issues and recommend preventive strategies to enhance system reliability.
• Maintain records of code, testing techniques, and support activities for the knowledge base and similar projects.
• Design, develop, and execute end-to-end performance testing strategies, workload models, and performance test scenarios.
• Create and execute LoadRunner scripts for IVR and backend integrations, and develop IVR call-flow scenarios using Sierra.
• Analyze performance results and identify bottlenecks across IVR, middleware, APIs, databases, and infrastructure.
• Use monitoring and diagnostics tools to investigate performance and track benchmarks, SLAs, and KPIs.
• Collaborate with Development, Infrastructure, and DevOps teams on performance testing activities.
• Independently drive performance testing activities across projects and prepare reports communicating findings and recommendations to stakeholders.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level