Performance Test Consultant
About The Position
The Performance Test Consultant works in the Infosys Financial Services unit, which supports digital transformation for financial institutions. In the assigned Technology Consultant 2 role, the consultant contributes across the software development lifecycle, from requirements elicitation and design discussions through coding, testing, deployment support, and production issue resolution. The role focuses on designing, executing, and analyzing performance tests, particularly for IVR systems and their backend integrations, and communicating findings and recommendations to stakeholders. The consultant collaborates with development, infrastructure, and DevOps teams to identify performance risks and bottlenecks across application, middleware, API, database, and infrastructure layers. The role also includes maintaining code and testing documentation, supporting user training and software transitions, and recommending preventative measures to improve system reliability. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship.
Requirements
- Experience with LoadRunner for performance test design, execution, and analysis.
- Experience with IVR performance testing using LoadRunner and Sierra.
- Experience in performance testing.
- Experience with Infra Tool and LoadRunner Admin.
- Experience creating LoadRunner scripts for IVR and backend integrations.
- Experience developing call-flow scenarios using Sierra for IVR testing.
- Experience with API testing using RestAssured and SOAP.
- Experience with messaging systems such as MQ and Kafka.
- Experience with OpenShift and Kubernetes-based environments.
- Experience identifying performance bottlenecks across IVR, middleware, APIs, databases, and infrastructure layers.
- Experience using Dynatrace and Splunk for monitoring and performance diagnostics.
- Experience with database concepts, SQL queries, and performance analysis.
- Experience analyzing application architecture and identifying performance risks.
- Experience designing, developing, and executing end-to-end performance testing strategies.
- Experience creating workload models and performance test scenarios.
- Experience performing performance analysis and bottleneck identification.
- Experience collaborating with Development, Infrastructure, and DevOps teams.
- Experience tracking performance benchmarks, SLAs, and KPIs.
- Experience independently driving performance testing activities across projects.
- Experience preparing performance reports and communicating findings and recommendations to stakeholders.
- Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive specialty experience in lieu of each year of education.
- Must be authorized to work for any employer in the United States without employer-based visa sponsorship.
Nice To Haves
- Experience with JMeter for performance and load testing.
- Experience with Java and/or Python.
- Experience with API testing and RestAssured.
- Experience with middleware performance testing using platforms such as WebSphere or WebLogic.
- Experience with file-based and batch processing systems.
- Experience supporting Banking or Financial Services applications.
- Experience with CI/CD tools such as Jenkins or Azure DevOps.
Responsibilities
- Document assigned portions of business requirements as part of requirements elicitation.
- Facilitate software application design discussions and document design decisions.
- Participate in coding and integrate new features or updates into existing applications while maintaining system stability.
- Conduct code reviews, make changes to the codebase, and maintain code repositories.
- Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
- Develop user training programs, documentation, and support frameworks for transitions to new software applications.
- Help resolve production issues and recommend preventive strategies to enhance system reliability.
- Maintain detailed records of code, testing techniques, and support activities.
- Design, develop, and execute end-to-end performance testing strategies, including workload models and performance test scenarios.
- Create and execute LoadRunner scripts for IVR and backend integrations, and develop IVR call-flow scenarios using Sierra.
- Analyze performance, identify bottlenecks, and track benchmarks, SLAs, and KPIs.
- Prepare performance reports and communicate findings and recommendations to stakeholders.
- Collaborate with Development, Infrastructure, and DevOps teams and independently drive performance testing activities across projects.
Benefits
- Medical, dental, vision, and life insurance.
- Long-term and short-term disability coverage.
- Health and dependent care reimbursement accounts.
- Accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) plan and contributions dependent on salary level.
- Paid holidays and paid time off.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
