Performance Consultant

Epiq•Tampa, FL

1d•Remote

About The Position

The Performance Consultant (PC) is a key member of Epiq’s Performance Development team. The team uses learning to help the Epiq Legal Solutions Sales team achieve and exceed business goals by developing Sales leaders and professionals across global Legal Solutions business units. The Performance Consultant partners with Sales leaders, contributors, subject matter experts, and other stakeholders to identify learning needs, develop learning materials, deliver training, manage onboarding, and evaluate program effectiveness.

Requirements

At least 8 years of relevant training and development experience, sales experience, or a combination of both.
Demonstrable success in Sales and/or Learning and Development.
Understanding of the sales process on a global scale.
Expertise in developing content for role-based training, curricula, and programs.
Strong consultative partnership skills with business leaders.
Strong communication, presentation, and facilitation skills for in-person and virtual training.
Project management and organizational skills, along with strong business acumen.
Proficiency with Microsoft Office.
Strong team focus.
Willingness to travel up to 20%.
Bachelor’s degree or equivalent preferred.

Nice To Haves

Experience in the legal industry.
Experience in both Sales and Learning and Development.
Proficiency with Copilot.

Responsibilities

Establish and maintain strong partnerships with Sales leaders, individual Sales contributors, and subject matter experts to understand Sales needs and support effective delivery of learning programs.
Conduct needs analyses aligned with business objectives to identify skill and capability gaps.
Collaborate with stakeholders, subject matter experts, Performance Development team members, and others to create and update courses, reference materials, client persona insights, and other learning materials.
Plan, organize, and coordinate projects with Sales leaders, stakeholders, subject matter experts, Performance Development team members, Marketing partners, and other resources; manage tasks and risks and ensure quality deliverables meet project goals and timelines.
Facilitate live training sessions to enhance sales skills, and coach and prepare subject matter experts and Sales professionals to lead training sessions.
Manage and lead the Sales New Hire Onboarding Program.
Evaluate learning and development programs using participant feedback, productivity and quality performance data, and business impact metrics.