Performance Success Manager

Dow Jones & Company•New York City, NY

About The Position

The Performance Success Manager is responsible for campaign measurement, performance optimization, and developing narrative-driven recaps that connect performance to client KPIs and business outcomes. This role sits at the intersection of analytics, client strategy, and storytelling. The ideal candidate can synthesize complex data, uncover strategic insights, present to stakeholders of varying seniority and media expertise, and help drive innovation in measurement, attribution, and reporting through automation and AI.

Requirements

5+ years of experience in digital media, analytics, campaign performance, or a related field
Experience managing multi-channel digital and social campaigns
Strong analytical skills and ability to translate data into insights and recommendations
Strong client‑facing communication and presentation skills and comfort leading performance conversations.
Proven ability to manage multiple complex programs in a fast‑paced, deadline‑driven environment; project management tool experience (e.g., Asana) is a plus.
A proactive, solutions‑oriented mindset with high attention to detail and a collaborative, "can‑do" attitude

Responsibilities

Serve as the primary point of contact for clients on campaign performance, reporting, and optimization once programs launch
Monitor campaign delivery and performance across content, media, social, and custom programs; identify risks, opportunities, and optimization strategies
Develop narrative-driven recaps that connect campaign performance to client KPIs, business goals, and overall program impact
Present performance results, insights, and recommendations to internal and external stakeholders across varying levels of seniority
Execute and optimize paid social and paid distribution campaigns across key platforms (e.g., Meta, LinkedIn, Google, Taboola/Outbrain)
Identify opportunities for campaign renewals, extensions, and optimizations based on performance insights
Contribute to the evolution of measurement frameworks and help drive innovation in reporting and insights through automation, AI tools, and workflow improvements
Educate internal teams (Sales, Planning, Client Success, Marketing, etc.) on content and media best practices.