01176 - Performance Reporting Manager Traffic Operations

Virginia Department of Transportation•Colonial Heights, VA

About The Position

Provide technical and analytical expertise in evaluating, assessing, and reviewing assigned programs, and recommend insights and process improvements to help the agency meet its goals effectively and efficiently. Provide technical support to the District Traffic Operations Director in delivering district Traffic Operations and Asset Management programs. Oversee asset inventory and data collection program performance and customer service requests. Responsibilities include contract monitoring and inspection, asset condition and inventory management, budgeting, participation in maintenance leadership groups, policy review, program and project management, compliance review, research, technical assistance, teamwork, and work accomplishment reporting. Use performance data to support decisions, ensure consistency and compliance, communicate program status, and improve processes.

Requirements

  • Ability to analyze data and develop reports that enable effective business decisions.
  • Ability to evaluate program effectiveness and improve processes and work methods.
  • Ability to communicate effectively orally and in writing with diverse audiences.
  • Ability to manage projects and budgets, prioritize work, and work effectively through coworkers and contractors.
  • Knowledge of asset data collection practices and procedures.
  • Knowledge of federal and state transportation rules, regulations, and policies.
  • Knowledge of roadway maintenance practices and procedures.
  • Knowledge of transportation engineering principles and practices.
  • Skill in computer applications, data management, analysis, report preparation, and presentations.
  • Skill in interpersonal communication and team building.

Nice To Haves

  • Experience managing and coordinating activities of a transportation maintenance program for a specific geographical area.

Responsibilities

  • Monitor and inspect ASD contracts, including associated work zones and traffic control; prepare and submit cost estimates as needed.
  • Review and analyze inventory condition ratings for ancillary structures, signs, pavement markings, roadway lighting, traffic signals, and underground utility systems throughout the district.
  • Develop and manage processes for inventory additions, including procedures for registering new inventory from construction, permits, maintenance work, other programs, and other appropriate changes.
  • Prepare and submit budgets; provide budget-preparation guidance; monitor expenditures; analyze planning and program data; review funding requests; perform cost analyses; and determine fund transfers.
  • Participate in district and statewide maintenance leadership committees, attend meetings, prepare and present reports, share committee information with district maintenance staff, and support district and statewide maintenance program efforts.
  • Review policies and procedures periodically, identify and communicate changes, account for stakeholders and impacts, and coordinate proposed changes with agency leadership and stakeholders.
  • Coordinate assigned programs’ budgets, procedures, training, implementation, interoperability, interpretation, and oversight with leadership.
  • Develop consistent procedures based on performance metrics and recommend program changes based on best practices, data analysis, and sound guidance.
  • Develop and implement policies, procedures, and guidelines to ensure project quality and compliance.
  • Evaluate correctable non-compliance items identified in Improvement Reviews and determine whether corrective actions have been taken in accordance with applicable law, regulations, and internal processes.
  • Conduct comprehensive reviews of assigned complex projects, use data to evaluate current and develop new processes, and determine compliance with SOPs and internal performance goals.
  • Manage time and adjust priorities as needed.
  • Conduct research and provide technical assistance on roadway design, maintenance, equipment, and safety topics as assigned.
  • Coordinate information flow that contributes to project plan development and execution.
  • Use collected data to develop reports, enter performance metrics and work accomplishments into the district database and reporting system, and communicate status to Traffic Operations leadership.
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