01176 - Performance Reporting Manager Traffic Operations

Virginia Department of Transportation•Colonial Heights, VA

6d•$70,349 - $114,317

About The Position

Provide technical and analytical expertise in evaluating, assessing, and reviewing assigned programs, and identify insights and process improvements to help the agency meet its goals effectively and efficiently. Provide technical support to the District Traffic Operations Director in delivering district Traffic Operations and Asset Management programs. Oversee asset inventory and data collection program performance and customer service requests. Responsibilities span administrative services, asset condition and inventory management, budgeting, maintenance program leadership, policy review, program management, project compliance and management, research and technical assistance, teamwork, and work accomplishment reporting. The role monitors contracts and work zones; reviews asset-condition ratings; manages processes for registering new inventory; prepares and monitors budgets; participates in district and statewide maintenance committees; develops and maintains policies and procedures; coordinates program implementation and oversight; evaluates project compliance and performance; provides technical assistance; coordinates project information; and reports performance metrics and work accomplishments to Traffic Operations leadership. VDOT employees must abide by VDOT's Code of Ethics and the Commonwealth's Standards of Conduct. Physical requirements are referenced in the supplied Office Worker—Inside document link.

Requirements

Ability to analyze and evaluate operating costs and budget information.
Ability to analyze complex business problems and develop appropriate solutions.
Ability to communicate effectively with internal and external customers and diverse audiences, orally and in writing.
Ability to define problems, organize and lead projects, analyze situations, draw conclusions, devise solutions and alternatives, and make recommendations.
Ability to develop cost-benefit analyses and reports to support decision-making.
Ability to develop, monitor, and manage project performance metrics.
Ability to ensure compliance with policies, procedures, and guidelines.
Ability to evaluate program effectiveness and improve processes and work methods.
Ability to facilitate problem solving and follow oral and written instructions.
Ability to gather and analyze data and reach sound, logical conclusions.
Ability to interpret and communicate technical policies and procedures.
Ability to lead teams to meet program goals and objectives.
Ability to manage electronic files, projects, and budgets; prioritize work; and work effectively through coworkers and contractors.
Ability to plan and conduct formal training programs to highlight quality improvement areas.
Ability to produce results under time constraints while managing multiple tasks and complex assignments.
Ability to work independently, set priorities and schedules, resolve issues, and make decisions.
Demonstrated ability to manage and coordinate the activities of a Traffic Operations program for a specific geographical area.
Exceptional interpersonal, team-building, and communication skills.
Knowledge of asset data collection practices and procedures.
Knowledge of financial expenditure tracking, budgeting principles, and the full-cycle budget planning process.
Knowledge of organizational management, administrative processes, and program areas.
Knowledge of state and federal specifications, regulations, policies, and procedures, including transportation rules and policies.
Knowledge of traffic operations maintenance, repair, and emergency response practices and procedures.
Knowledge of roadway maintenance practices and procedures.
Knowledge of transportation engineering principles and practices.
Knowledge of transportation operations principles, practices, and standards.
Skill in computer applications, data management and analysis, preparing reports, and making presentations.
Skill in developing spending plans and monitoring and analyzing budget data.
Skill in interpersonal relations, team building, communication, and delivering exemplary customer service.

Nice To Haves

Experience managing and coordinating activities of a transportation maintenance program for a specific geographical area.

Responsibilities

Perform ASD contract monitoring and inspection, including associated work zones and traffic control; prepare and submit cost estimates as needed.
Review and analyze condition ratings for asset inventories, including ancillary structures, signs, pavement markings, roadway lighting, traffic signals, and underground utility systems throughout the district.
Develop and manage inventory-addition intake processes and establish district procedures for registering new inventory from construction, permits, maintenance work, other programs, and other appropriate inventory changes.
Prepare and submit budgets; provide guidance and technical assistance during budget preparation; monitor expenditures; analyze data for planning and program requirements; review funding requests; perform cost analyses; and determine fund transfers.
Participate in district and statewide maintenance leadership committees; attend meetings, prepare and present reports, share committee information with district maintenance staff, support the district maintenance Traffic Operations program, and contribute to statewide maintenance program coordination.
Develop, maintain, and communicate policy or procedure changes identified through periodic review and audit; account for stakeholders and impacts and coordinate proposed changes with agency leadership and stakeholders.
Coordinate development of budgets, procedures, training, implementation, interoperability, interpretation, and oversight for assigned programs in coordination with leadership.
Develop consistent procedures based on performance metrics; recommend program changes based on documented best practices, data analysis, and sound guidance; and develop and implement policies, procedures, and guidelines to ensure project quality and compliance.
Evaluate correctable non-compliance items identified in Improvement Reviews and determine whether corrective actions have been taken in accordance with applicable laws, regulations, and internal processes.
Conduct comprehensive reviews of assigned complex projects, use data to evaluate existing processes and develop new ones, and assess compliance with applicable SOPs and internal management performance goals.
Conduct research and provide technical assistance to customers on assigned roadway design, maintenance, equipment, and safety topics.
Coordinate information flow that contributes to project plan development and execution.
Use collected data to develop reports and enter performance metrics and work accomplishments into the District database and reporting system; communicate status to Traffic Operations leadership.
Manage time, adjust priorities, and complete multiple assignments.
Comply with VDOT's Code of Ethics and the Commonwealth's Standards of Conduct.