Performance Improvement- Regulatory - LifeShare Carolinas

American Addiction Centers • Charlotte, NC

1d • Onsite

About The Position

LifeShare Carolinas coordinates the recovery and distribution of organs, eyes, and tissues for transplantation and medical research across Western North Carolina. Based in Charlotte, we facilitate donation in 25 counties. Additionally, LifeShare educates the public about donation and provides support for the families of our organ, eye, and tissue donors during and after donation. The Performance Improvement (PI) Regulatory role supports day-to-day quality management and performance improvement activities. The PI Coordinator also collaborates with leadership to promote continuous regulatory survey readiness.

Requirements

• Bachelor's Degree required
• RN or other clinical licensure preferred
• 4 to 6 years experience in healthcare or directly related field
• Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team.

Nice To Haves

• Master's Degree preferred
• Certification in health care quality, patient safety or related accreditation entity preferred, required within 2 years of employment.
• 2 to 4 years leadership experience preferred.
• Knowledge of Lean Concepts preferred.
• Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred.
• Previous experience or knowledge of TJC preferred.

Responsibilities

• Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities.
• Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements.
• Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
• Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety.
• Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities.
• Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System.
• Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.
• Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
• Provides education and training on accreditation compliance and accreditation matters.
• Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status.

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees