Performance Improvement- Hospital Development - LifeShare Carolinas

American Addiction CentersCharlotte, NC
Onsite

About The Position

The LifeShare Carolinas Hospital Donation Liaison serves as the primary contact between LifeShare and its assigned hospitals. The HD Liaison builds and maintains strong, positive relationships with hospital staff and leaders. The HD Liaison also coordinates donation education and performance improvement projects within the hospital.

Requirements

  • Bachelor's Degree required
  • 4 to 6 years experience in healthcare or directly related field

Nice To Haves

  • Master's Degree preferred
  • RN or other clinical licensure preferred
  • Certification in health care quality, patient safety or related accreditation entity preferred, required within 2 years of employment.
  • 2 to 4 years leadership experience preferred.
  • Knowledge of Lean Concepts preferred.
  • Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred.
  • Previous experience or knowledge of TJC preferred.

Responsibilities

  • Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities.
  • Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements.
  • Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
  • Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety.
  • Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities.
  • Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System.
  • Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.
  • Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
  • Provides education and training on accreditation compliance and accreditation matters.
  • Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status.

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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