Performance Improvement Coordinator

Prime Healthcare•Chicago, IL

1d•Onsite

About The Position

The Performance Improvement Coordinator, within the Quality Assurance department, is responsible for assisting in the coordination, integration, and implementation of organization-wide performance improvement activities. This role ensures compliance with company policies and state/federal regulatory and accreditation standards. Key activities include chart reviews, data abstraction for CMS Core Measures and other quality outcomes studies, and educating staff on core measures and indicator updates. The coordinator will also collaborate with leadership to research and develop quality and value-based care initiatives, analyze data to track quality matrices, compile performance data (quality, financial, operational), and gather data to improve healthcare delivery. The role also involves service line development, competitive marketplace assessment, needs assessment, health trends analysis, service line management, and health policy and management.

Requirements

Excellent computer skills, including proficiency in MS Office (Word, Excel, Access).
Experience in reviewing charts for care issues.
Detail-oriented organizational skills.
Ability to handle multiple cases and directions and follow through.
Good communication skills, both verbal and written.
Experience with Medical Staff communication is a must.
Excellent interpersonal relationship skills with exceptional professional work ethics.
Proficient in word processing, spreadsheets, database, and typing.

Nice To Haves

Bachelor’s Degree in a healthcare-related field preferred.
Certification in a healthcare field preferred.

Responsibilities

Assist in the coordination, integration, and implementation of organization-wide performance improvement activities.
Ensure compliance with company policies and state/federal regulatory and accreditation standards.
Conduct chart reviews.
Perform data abstraction for CMS Core Measures and other quality outcomes studies.
Educate staff regarding core measures and updates regarding new and enhanced indicators.
Research and develop quality and value-based care initiatives across the system.
Communicate the strategic vision and mission of the organization.
Perform data analysis to track and trend quality matrices fallouts.
Compile quality, financial, and operational performance data (cost and effectiveness).
Gather data important for improving healthcare delivery to address multi-dimensional challenges in the healthcare industry.
Collect and utilize customer feedback for creating improvements within the company.
Engage in service line development.
Assess the competitive marketplace, including needs assessment, health trends, service line management, and health policy and management.