Performance Improvement Coordinator

American Addiction Centers • Charlotte, NC

1d • Onsite

About The Position

The Performance Improvement Coordinator will proficiently facilitate performance improvement efforts and coach others in developing these capabilities. This role involves maintaining competence in applicable licensure, certification, accreditation, and regulatory requirements. Key responsibilities include coordinating department and facility Performance Improvement Committee meetings, analyzing performance metrics, identifying improvement opportunities, and developing and evaluating management action plans. The coordinator will also provide consultation to teammates and leadership on quality, compliance, accreditation, and safety, and facilitate corrective action plans based on surveys and tracer activities. The position requires developing improvement strategies, utilizing data analysis and statistical process control, and providing education and training on accreditation compliance. Advocate Health, the parent company, is the third-largest nonprofit, integrated health system in the United States, formed from Advocate Aurora Health and Atrium Health. It serves nearly 6 million patients, employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care.

Requirements

• Bachelor's Degree
• Certification in health care quality, patient safety or related accreditation entity required within 2 years of employment
• 4 to 6 years experience in healthcare or directly related field

Nice To Haves

• Master's Degree
• RN or other clinical licensure
• 2 to 4 years leadership experience
• Knowledge of Lean Concepts
• Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications
• Previous experience or knowledge of TJC

Responsibilities

• Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities.
• Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements.
• Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
• Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety.
• Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities.
• Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System.
• Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.
• Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
• Provides education and training on accreditation compliance and accreditation matters.
• Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status.

Benefits

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level