Performance Improvement Coordinator

Ascension • Jacksonville, FL

3d • $82,168 - $111,173 • Remote

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• One or more of the following required: Lean Green Six Sigma certification, or similar process improvement training required within 90 days of hire.
• BLS Provider credentialed from the American Heart Association (AHA) preferred.
• Certification specializing in Lean Healthcare Management preferred.
• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• Strong working knowledge of hospital-based outpatient billing, and contracted vendor service agreements governing Billing Under Arrangement workflows.

Responsibilities

• Lead, organize, and streamline performance improvement programs and daily workflows to ensure our billing systems run with peak efficiency and precision.
• Partner with multidisciplinary teams across the organization to tackle operational bottlenecks, drive cost-containment initiatives, and roll out new services and performance metrics.
• Research, source, and deploy innovative improvement frameworks, tools, and methodologies that modernize daily operations and drive continuous growth.
• Prepare, manage, and submit critical regulatory documentation to ensure full alignment with healthcare accreditation standards, state/federal regulations, and contract requirements.
• Deliver engaging on-site training, ongoing coaching, and actionable feedback to performance improvement teams, fostering a culture of continuous learning.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED