Performance Improvement Coordinator

Ascension•Jacksonville, FL

6h•$82,168 - $111,173•Remote

About The Position

This role is responsible for leading, organizing, and streamlining performance improvement programs and daily workflows to ensure billing systems operate with peak efficiency and precision. The coordinator will partner with multidisciplinary teams to address operational bottlenecks, drive cost-containment initiatives, and implement new services and performance metrics. They will also research, source, and deploy innovative improvement frameworks, tools, and methodologies to modernize operations and foster continuous growth. Additionally, the role involves preparing and submitting critical regulatory documentation to ensure compliance with healthcare accreditation standards, state/federal regulations, and contract requirements. A key aspect of the position is empowering and training clinical and administrative teams through on-site training, ongoing coaching, and actionable feedback to cultivate a culture of continuous learning.

Requirements

Lean Green Six Sigma certification, or similar process improvement training required within 90 days of hire.
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Strong working knowledge of hospital-based outpatient billing, and contracted vendor service agreements governing Billing Under Arrangement workflows.

Nice To Haves

BLS Provider credentialed from the American Heart Association (AHA) preferred.
Certification specializing in Lean Healthcare Management preferred.

Responsibilities

Lead, organize, and streamline performance improvement programs and daily workflows to ensure billing systems run with peak efficiency and precision.
Partner with multidisciplinary teams across the organization to tackle operational bottlenecks, drive cost-containment initiatives, and roll out new services and performance metrics.
Research, source, and deploy innovative improvement frameworks, tools, and methodologies that modernize daily operations and drive continuous growth.
Prepare, manage, and submit critical regulatory documentation to ensure full alignment with healthcare accreditation standards, state/federal regulations, and contract requirements.
Deliver engaging on-site training, ongoing coaching, and actionable feedback to performance improvement teams, fostering a culture of continuous learning.