Performance Improvement Consultant

Logan Health Medical Center•Kalispell, MT

About The Position

Logan Health is seeking a Performance Improvement Consultant to translate organizational strategy into measurable results. The role works closely with executive and operational leaders to lead complex projects, analyze performance data, and identify opportunities to improve operational effectiveness, accountability, and organizational outcomes. The successful candidate brings analytical expertise, business acumen, project management skills, and a collaborative approach to problem-solving and change management. The position influences system-wide priorities, supports leaders in achieving strategic goals, and advances a culture of continuous improvement. Logan Health’s mission is “Quality, compassionate care for all.” Its vision is to “Reimagine health care through connection, service and innovation.” Its core values are “Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.”

Requirements

  • Bachelor’s degree in business, healthcare administration, or a related field.
  • At least five years of experience in change management, strategy, performance improvement, finance, and/or operational roles.
  • Experience implementing business performance improvement solutions.
  • Experience analyzing large, complex datasets using business intelligence, reporting, data visualization, or statistical analysis tools.
  • Strong analytical, critical thinking, organizational, and problem-solving skills, with the ability to prioritize and manage multiple projects.
  • Ability to translate data and business insights into actionable recommendations and measurable results.
  • Excellent project management, communication, and stakeholder engagement skills.
  • Ability to work independently and collaboratively, demonstrating initiative, attention to detail, and commitment to high-quality outcomes.
  • Demonstrated integrity, kindness, empathy, professionalism, and sound judgment.
  • Excellent verbal, written, and interpersonal communication skills, including the ability to handle sensitive and confidential matters with tact and diplomacy.
  • Commitment to teamwork and maintaining confidentiality as needed.
  • Working knowledge of Microsoft Office Suite and ability to learn additional software and systems.

Nice To Haves

  • Master’s degree in business administration (MBA) or healthcare administration.
  • Healthcare experience.

Responsibilities

  • Lead performance improvement projects aligned with organizational goals, establishing appropriate resources, timelines, and accountability.
  • Partner with executive and operational leaders to identify, evaluate, and prioritize improvement opportunities across the organization.
  • Develop business cases and evidence-based recommendations using data analysis, operational insights, and business acumen to support decision-making.
  • Facilitate the 90-day planning process, translating organizational strategy into actionable projects and goals for front-line leaders.
  • Analyze performance data from local and system sources, conduct process observations, and connect project outcomes to organizational scorecards.
  • Manage complex unit-specific and system-wide projects, coordinating stakeholders, resources, budgets, timelines, communication, and team dynamics.
  • Promote accountability, collaboration, and continuous improvement while ensuring initiatives align with organizational culture and business objectives.
  • Perform other duties as assigned, consistent with the knowledge, skills, and abilities required for the position.
  • Maintain regular and consistent attendance as scheduled by department leadership.
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