Lead Consultant, Healthcare Performance Improvement

Forvis Mazars•Indianapolis, IN

About The Position

The Performance Improvement Healthcare Consulting team helps healthcare organizations achieve sustainable results by addressing margin erosion through targeted improvement strategies. By aligning strategic, operational, and financial initiatives, the team identifies opportunities and supports leadership in implementing impactful changes. With a focus on strengthening margins, the team empowers providers to fulfill their mission and thrive in an evolving healthcare environment. The Lead Consultant provides clients with guidance on 340B and pharmacy operations, oversees development and delivery of client-specific policies, procedures, workflows, training, and continuous quality improvement initiatives, and contributes to compliance readiness and mock audits. The role also supports business development, advises stakeholders at all organizational levels, provides process leadership, and participates in healthcare industry groups. Travel may be required up to 50%, based on client commitments.

Requirements

Bachelor’s degree in Business, Pharmacy, Technology, Health Services Administration, or a related field.
At least 4 years of relevant healthcare experience in healthcare consulting, the pharmaceutical industry, or a hospital environment.
Proficiency in Microsoft Office Suite.
Advanced Excel skills and familiarity with IT platforms, spreadsheets, databases, and automated audit systems.
Ability to travel up to 50%, based on client commitments.

Nice To Haves

HRSA audit experience.
Data analytics and development experience.
Prior consulting experience.
Data visualization experience in Power BI or Tableau.

Responsibilities

Provide client guidance on 340B operational assistance, including split-billing vendor implementations and maintenance such as drug crosswalk maintenance.
Conduct 340B compliance assessments, including independent assessments; HRSA audit experience is a plus.
Develop pharmacy and 340B policies and procedures.
Support 340B network expansion, including contract pharmacy arrangements, child sites, direct purchases, orphan drugs, and other opportunities.
Prepare 340B financial reporting.
Develop Medicare negotiated price tracking and reconciliation.
Develop 340B rebate model processes.
Oversee development and delivery of client-specific policies, procedures, workflows, training, and continuous quality improvement initiatives.
Contribute to internal readiness assessments and mock audits, identify compliance risks, and manage mitigation plans with measurable outcomes.
Support business development efforts, including proposal creation, scope design, and client presentations.
Advise, communicate, and present to all organizational levels, including C-suite, management, and pharmacy staff.
Provide in-depth process knowledge and leadership to clients, deliver an exceptional client experience, and identify additional value-added services.
Actively participate in healthcare industry groups such as Apexus, 340B Health, HFMA, ASHP, and ACHE.