Performance Fitter - Little Rock, AR

Callaway Golf • Little Rock, AR

5d

About The Position

The Performance Fitter conducts product fitting events and supports a positive customer experience from setup through completion. The role builds enthusiasm for Callaway Golf and Odyssey products by educating consumers about product features, advantages, and benefits. The fitter may work alongside an Outside Sales Representative (OSR) or independently as directed by the OSR. This is a part-time, seasonal position with a varied schedule. The employee must be available for scheduled weekdays and weekends during the golf season in the assigned territory; a typical event lasts 5–6 hours on a Saturday or Sunday.

The position involves setting up and taking down marketing displays and fitting equipment, conducting fittings according to Callaway’s protocols, and providing consumers with personalized product specifications. It also includes maintaining fitting equipment and inventory and communicating event accomplishments, challenges, and lessons learned to the OSR. The role primarily takes place outdoors and requires frequent travel within the territory, occasional travel to nearby territories, and occasional travel to events and trade shows. The employee may be asked to drive a company vehicle or pull a company trailer. Pay is listed as $16.50–$18.50 per hour; the posting also displays an hourly range of $16.50–$20.00.

Requirements

• High school diploma or GED.
• Ability to learn product characteristics and distinguish product features, benefits, and fitting concepts.
• Ability to present technical ideas and facts to diverse audiences of consumers and customers.
• Present information in a manner consistent with Callaway standards.
• Excellent customer service and verbal and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Maintain a valid driver’s license and proper insurance for the resident state; driving record must meet company authorized-driver criteria.
• Ability to lift up to 60 pounds.
• Availability to work scheduled weekdays, including weekends during the golf season.

Nice To Haves

• Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
• Understanding of the retail golf business, including green-grass or off-course retail.
• Knowledge of past Callaway products.
• Geographic knowledge of the territory.
• One year of successful retail or golf shop selling experience.
• Golf club fitting experience.
• A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

• Support the goals of each customer event and provide an outstanding consumer experience.
• Set up and take down displays and equipment, following Callaway’s Product Fitting protocol.
• Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Inventory and update the fitting cart.
• Communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
• Run and train on the Odyssey Fits Tool and apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate accomplishments and challenges to the OSR and share and solicit lessons learned from events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED