Performance Fitter - Little Rock, AR
About The Position
Callaway Golf Company is a premium golf equipment, gear, and apparel company whose portfolio includes Callaway Golf, Odyssey, TravisMathew, and OGIO. Its mission is to create superior, distinctive products through innovative technology and premium craftsmanship, helping golfers of all abilities play their best and enjoy the game. The Performance Fitter conducts product fitting events and supports a positive customer experience from setup through completion. The role educates consumers about Callaway Golf and Odyssey products, builds enthusiasm for the products, and sets up and takes down marketing materials and product displays. The fitter may work alongside an Outside Sales Representative or independently as directed by that representative. This is a part-time, seasonal position with a varied schedule. The fitter must be available for scheduled weekdays and weekends during the golf season in the assigned territory. Typical events last five to six hours on a Saturday or Sunday. The position involves frequent travel within the territory, occasional travel to surrounding territories, and occasional travel outside the territory to events and trade shows. Work is primarily outdoors.
Requirements
- High school diploma or GED.
- Ability to learn product characteristics, distinguish product features and benefits, and understand fitting concepts.
- Ability to present technical ideas and facts to diverse audiences in a manner consistent with Callaway standards.
- Excellent customer service skills.
- Excellent verbal and written communication skills.
- Ability to positively influence situations and people.
- Demonstrated leadership and professionalism.
- Valid driver’s license and proper insurance for the resident state.
- Driver’s record must meet the company’s authorized-driver criteria.
- Ability to lift up to 60 pounds, typically product and equipment.
- Availability to work scheduled weekdays and weekends during the golf season in the assigned territory.
- Ability to travel frequently within the territory and occasionally to surrounding territories and events or trade shows outside the territory.
Nice To Haves
- Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
- Understanding of the retail golf business, including green-grass or off-course retail.
- Knowledge of past Callaway products.
- Geographic knowledge of the territory.
- One year of successful retail or golf shop selling experience.
- Golf club fitting experience.
- A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.
Responsibilities
- Support customer event goals and deliver an outstanding consumer experience.
- Set up and take down displays and equipment, following Callaway’s product-fitting protocols and event standards.
- Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and current at events.
- Inventory and update the Fit Cart.
- Communicate the advantages of the full line of Callaway Golf products to consumers.
- Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
- Operate and train on the Odyssey Fits Tool and apply selling techniques.
- Provide consumers with personalized product specifications.
- Communicate event accomplishments and challenges to the Outside Sales Representative and share and solicit lessons learned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
