Performance Development Manager - Automotive F&I

The Friedkin Group•Houston, TX

About The Position

The Performance Development Manager develops GSFS Group accounts within an assigned region to increase product sales and improve dealership performance. Under the leadership of the Director of Training, the role focuses on improving the skills and expertise of dealership Sales and F&I team members. Performance goals include increasing revenue and developing accounts using established training and performance processes. The position may be located anywhere in the United States within one hour of an international airport; preferred locations include Houston or Dallas, Texas, and Pennsylvania, Maryland, or New Jersey. The role requires significant domestic travel, described as 70% and up to 75% of the time.

Requirements

Bachelor's degree required, or 5–7 years of experience in the field or a related area, or an equivalent combination of education and experience.
Salesforce, Excel, Outlook, PowerPoint, Word, and general computer skills are mandatory.
Extensive knowledge of retail automobile dealership operations.
Proven retail sales experience in the automotive industry.
Solid organizational and communication skills.
Legally authorized to work in the United States without sponsorship.

Nice To Haves

4–6 years of retail automotive F&I experience.
Experience with multiple Dealer Management Systems (DMS).
Sales or travel industry experience.

Responsibilities

Determine account needs and communicate them to the assigned District Sales Manager and the GSFS Group Training & Development department.
Create 90-day development plans and communicate them to relevant resources and stakeholders.
Model and demonstrate GSFS Group Sales and F&I processes in the retail environment.
Encourage growth among both experienced and inexperienced F&I managers.
Train and manage specific F&I menus and performance reporting platforms.
Develop strong relationships with dealership personnel and Area Management.
Help assigned dealership accounts establish and meet performance standards.
Positively impact dealer relationships for Area Management teams.
Maintain an organized schedule and calendar according to assignments.
Learn, apply, and maintain legal and ethical automotive compliance.
Quickly learn and recall product knowledge.
Understand and communicate loyalty and retention impacts across Sales, F&I, and Fixed Ops.