Performance Development Manager - Automotive F&I

The Friedkin Group•Houston, TX

About The Position

The Performance Development Manager is responsible for developing GSFS Group accounts within an assigned region to increase product sales and improve dealership performance. Reporting under the leadership of the Director of Training, the role focuses on building the skills and expertise of dealership Sales and F&I team members. Performance goals include increasing revenue and developing accounts through established training and performance processes. The position requires significant domestic travel, stated as up to 75% of the time.

Requirements

  • Bachelor's degree required, or 5–7 years of experience in the field or a related area, or an equivalent combination of education and experience preferred.
  • Salesforce, Excel, Outlook, PowerPoint, Word, and general computer skills are mandatory.
  • Extensive knowledge of retail automobile dealership operations.
  • Proven retail sales experience in the automotive industry.
  • Solid organizational and communication skills.
  • Legally authorized to work in the United States without sponsorship.

Nice To Haves

  • 4–6 years of retail automotive F&I experience.
  • Experience with multiple Dealer Management Systems (DMS).
  • Sales or travel industry experience.

Responsibilities

  • Determine account needs and communicate them to the assigned District Sales Manager and GSFS Group Training & Development department.
  • Create 90-day development plans and communicate them to relevant resources and stakeholders.
  • Model and demonstrate the GSFS Group Sales and F&I Process in retail settings.
  • Encourage growth among both experienced and inexperienced F&I managers.
  • Train users on and manage specific F&I menus and performance reporting platforms.
  • Build strong relationships with dealership personnel and Area Management.
  • Help assigned dealership accounts establish and meet performance standards.
  • Positively impact dealer relationships for Area Management Teams.
  • Maintain an organized schedule and calendar according to assignments.
  • Learn, apply, and maintain legal and ethical automotive compliance.
  • Learn and recall product knowledge quickly.
  • Understand and communicate the effects of Sales, F&I, and Fixed Ops on loyalty and retention.

Benefits

  • Medical, dental, and vision insurance.
  • Wellness programs.
  • Retirement plans.
  • Generous paid leave.
  • Competitive compensation including base pay and performance-based rewards.
  • Career growth opportunities, including leadership and personal development.
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