Performance Analytics Reporting & GenAI Lead

Novartis•Toronto, ON

19h•CA$134,606 - CA$186,865•Hybrid

About The Position

This role is based in Toronto, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. This job posting is for an existing position. The Performance Analytics, Reporting & GenAI Lead sits at the forefront of Novartis Canada's data and AI transformation. This role is responsible for creating a trusted view of business performance across Commercial, Value & Access, and Medical Affairs while driving adoption of advanced analytics and GenAI solutions. Partnering closely with senior leaders, the role turns data into actionable insights that improve decision-making, execution, and business impact. It also shapes the country's AI roadmap, ensuring innovative solutions deliver measurable value and align with global strategy.

Requirements

3+ years of pharma, biotech or healthcare analytics experience with a strong understanding of commercial, medical, and access data metrics, and use cases
Demonstrated experience designing, deploying, and scaling AI, GenAI or advanced analytics solutions, with the ability to translate business needs into practical, high-value use cases
Ability to build and govern dashboards, KPIs, and reporting frameworks that drive business decisions and establish a trusted view of performance
Hands-on experience with analytics methods and tools such as SQL, PowerBI, Python, R, or Alteryx, combined with the ability to coach others and ensure analytical rigor
Experience partnering with senior leaders across commercial, medical, access, finance, strategy, and technology teams to drive adoption, alignment and business impact.

Nice To Haves

Proven experience leading, coaching, and developing analytics professionals while building a high-performing analytics capability
Strong understanding of healthcare regulations, industry codes, data governance, and responsible AI practice within a regulated environment

Responsibilities

Own the performance analytics and reporting strategy across Commercial, Value & Access, and Medical Affairs, ensuring a single trust view of business performance
Design, maintain, and continuously improve dashboards, KPIs, and reporting solutions that address critical business questions and support decision-making
Translate complex analytics into actionable insights and recommendations that improve execution effectiveness and business outcomes
Lead the country AI / GenAI agenda, including identifying opportunities, prioritizing use cases, and aligning with global DAP and AI strategic priorities
Manage AI-powered products and digital solutions that enhance customer engagement, field execution, internal productivity and enterprise scalability
Establish measurement frameworks to evaluate AI/GenAI adoption, impact, and value realization, using insights to shape future investment decisions
Partner across Integrated Insights, Commercial, Medical Affairs, Value & Access, Finance and global teams to enable data-driven planning, forecasting, and performance management
Drive governance, quality, training, and adoption of analytics and AI solutions, ensuring responsible use, compliance, and sustained business value.