Performance Analytics Reporting & GenAI Lead

NovartisToronto, ON
CA$134,606 - CA$186,865Hybrid

About The Position

This role is responsible for creating a trusted view of business performance across Commercial, Value & Access, and Medical Affairs while driving adoption of advanced analytics and GenAI solutions. Partnering closely with senior leaders, the role turns data into actionable insights that improve decision-making, execution, and business impact. It also shapes the country's AI roadmap, ensuring innovative solutions deliver measurable value and align with global strategy.

Requirements

  • 3+ years of pharma, biotech or healthcare analytics experience with a strong understanding of commercial, medical, and access data metrics, and use cases
  • Demonstrated experience designing, deploying, and scaling AI, GenAI or advanced analytics solutions, with the ability to translate business needs into practical, high-value use cases
  • Ability to build and govern dashboards, KPIs, and reporting frameworks that drive business decisions and establish a trusted view of performance
  • Hands-on experience with analytics methods and tools such as SQL, PowerBI, Python, R, or Alteryx, combined with the ability to coach others and ensure analytical rigor
  • Experience partnering with senior leaders across commercial, medical, access, finance, strategy, and technology teams to drive adoption, alignment and business impact.

Nice To Haves

  • Proven experience leading, coaching, and developing analytics professionals while building a high-performing analytics capability
  • Strong understanding of healthcare regulations, industry codes, data governance, and responsible AI practice within a regulated environment

Responsibilities

  • Own the performance analytics and reporting strategy across Commercial, Value & Access, and Medical Affairs, ensuring a single trust view of business performance
  • Design, maintain, and continuously improve dashboards, KPIs, and reporting solutions that address critical business questions and support decision-making
  • Translate complex analytics into actionable insights and recommendations that improve execution effectiveness and business outcomes
  • Lead the country AI / GenAI agenda, including identifying opportunities, prioritizing use cases, and aligning with global DAP and AI strategic priorities
  • Manage AI-powered products and digital solutions that enhance customer engagement, field execution, internal productivity and enterprise scalability
  • Establish measurement frameworks to evaluate AI/GenAI adoption, impact, and value realization, using insights to shape future investment decisions
  • Partner across Integrated Insights, Commercial, Medical Affairs, Value & Access, Finance and global teams to enable data-driven planning, forecasting, and performance management
  • Drive governance, quality, training, and adoption of analytics and AI solutions, ensuring responsible use, compliance, and sustained business value.

Benefits

  • Insurance plans
  • Retirement plans
  • Wellbeing resources
  • Global recognition programs
  • Flexible and hybrid working options
  • Minimum 14 weeks paid parental leave
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