People Team Coordinator (HR)

Spring Fertility•San Francisco, CA

1d•Onsite

About The Position

The People Team Coordinator executes core People Team administrative processes across multiple field locations nationwide. This role partners with the People Business Partners—Field Operations and Shared Services teams to support consistent, proactive, compliant, and straightforward People Team practices, accurate data management, and timely employee support. The coordinator helps maintain compliance, supports the employee lifecycle, and provides responsive, accurate, service-oriented assistance to employees and the company. The position requires strong organizational skills, attention to detail, a proactive mindset, and the ability to collaborate across functions while managing multiple priorities in a fast-paced environment. It is a full-time, non-exempt position based in one of Spring Fertility’s Bay Area offices, with flexibility to accommodate time zones as needed.

Requirements

Two to four years of HR Coordinator, HR Generalist, HR Operations, or People Operations experience is preferred.
Working knowledge of HR processes across the employee lifecycle.
Exceptional attention to detail and data accuracy.
Strong project management skills.
Exceptional customer service, negotiation, and influence capabilities.
Excellent organizational, problem-solving, and time-management skills.
Strong interpersonal and communication skills with a service-oriented mindset.
Ability to manage sensitive and confidential information with discretion.
Flexibility to accommodate time zones as needed.

Nice To Haves

Experience working with HRIS systems such as ADP, Rippling, or similar platforms.

Responsibilities

Provide general and direct operational support to the People Business Partner team.
Maintain knowledge of multistate employment laws and legislation in states where the company operates.
Monitor and respond to employee inquiries through shared HR inboxes, escalating matters as appropriate.
Maintain HR forms, templates, and internal materials for accessibility, standardization where applicable, and accuracy.
Support administrative processing of voluntary and involuntary employee separations in partnership with People Business Partners.
Assist People Business Partners with employee relations investigations and legal or performance-management-related tasks.
Process Employee Change Forms and employment verifications administratively.
Maintain accurate, complete, and confidential employee records throughout the employee lifecycle.
Support People Business Partners with processing, tracking, and maintaining leave-of-absence and ADA accommodation requests and documentation, as well as benefit repayment log activities.
Update internal guides, playbooks, and procedural documentation to keep processes compliant, consistent, and aligned with company standards and branding.
Recommend system and process optimizations.
Coordinate People Team initiatives and operational projects as assigned.
Maintain the accuracy and integrity of work and tasks in the HRIS.
Troubleshoot HRIS issues and partner with internal teams to resolve discrepancies.
Generate, validate, and distribute reports to support operational, compliance, and business needs.
Provide recommendations and insights to support problem-solving and optimize departmental operations.
Support administration of company benefit programs, including open enrollment, employee onboarding, and qualifying life event changes.
Respond to employee benefit inquiries and provide general guidance about available programs and processes.
Coordinate with benefits vendors to resolve employee issues and ensure timely follow-up.
Partner with HR Operations to review, follow up on as needed, and approve new-hire benefit enrollment and Evidence of Insurability requests.