People Team Coordinator (HR)

Spring Fertility•San Francisco, CA

2d•Onsite

About The Position

The People Team Coordinator executes core People Team administrative processes across Spring Fertility’s field locations nationwide. The role partners with People Business Partners supporting Field Operations and Shared Services to help deliver consistent, proactive, compliant, and straightforward people practices, accurate data management, and timely employee support. It contributes to compliance, employee lifecycle administration, and responsive, accurate, service-oriented support across the company. Success requires strong organization and attention to detail, a proactive mindset, cross-functional collaboration, and the ability to manage multiple priorities in a fast-paced environment. The coordinator supports People Business Partners, manages employee inquiries and records, assists with employee relations and employment changes, maintains guides and documentation, and recommends process and system improvements. The role also supports HRIS operations, reporting, benefits administration, enrollment activities, and coordination with benefits vendors. This is a full-time, non-exempt position based in one of Spring Fertility’s Bay Area offices, with flexibility to accommodate time zones as needed. The starting pay range is $30–$33 per hour.

Requirements

Strong organizational skills and attention to detail.
Proactive mindset and ability to collaborate cross-functionally while managing multiple priorities in a fast-paced environment.
Working knowledge of HR processes across the employee lifecycle.
Exceptional attention to detail and data accuracy.
Strong project management skills.
Exceptional customer service, negotiation, and influence capabilities.
Excellent organizational, problem-solving, and time-management skills.
Strong interpersonal and communication skills with a service-oriented mindset.
Ability to manage sensitive and confidential information with discretion.

Nice To Haves

2–4 years of experience in an HR coordinator, HR generalist, HR operations, or people operations role.
Experience working with HRIS systems such as ADP, Rippling, or similar platforms.
Working knowledge of multistate employment law and legislation in the states where the company operates.

Responsibilities

Provide general and direct operational support to the People Business Partner team.
Monitor and respond to employee inquiries received through shared HR inboxes, escalating matters when appropriate.
Maintain HR forms, templates, and internal materials for accessibility, standardization where applicable, and accuracy.
Support administrative processing of voluntary and involuntary employee separations with People Business Partners, ensuring timely, compliant, and accurate execution.
Assist People Business Partners with employee relations investigations and legal- or performance-management-related tasks.
Process Employee Change Forms and verifications of employment.
Maintain accurate, complete, and confidential employee records throughout the employee lifecycle.
Support the processing, tracking, and maintenance of leave of absence and ADA accommodation requests, related documentation, and benefit repayment logs.
Update internal guides, playbooks, and procedures to maintain compliance, consistency, and alignment with company standards and branding.
Recommend system and process optimizations and support People Team initiatives and operational projects as assigned.
Maintain the accuracy and integrity of work and tasks completed in the HRIS.
Troubleshoot HRIS-related issues and work with internal teams to resolve discrepancies.
Generate, validate, and distribute reports to support operational, compliance, and business needs.
Provide recommendations and insights to help solve problems and optimize departmental operations.
Support administration of benefit programs, including open enrollment, employee onboarding, and qualifying life event changes.
Respond to employee benefits inquiries and provide general guidance about available programs and processes.
Coordinate with benefits vendors to resolve employee issues and ensure timely follow-up.
Partner with HR Operations to review, follow up on as needed, and approve new-hire benefit enrollment and Evidence of Insurability requests.