People Systems & AI Operations Engineer

Chainlink Labs

3d•Remote

About The Position

Chainlink Labs is seeking an exceptional AI & Integrations Engineer to join our People Technology and Analytics team. This is a newly created, high-impact role built to accelerate our two most important strategic priorities: simplifying our people tech stack and embedding AI-powered, agentic workflows across the organization. In this role, you will serve as the connective tissue across our entire people technology ecosystem, owning all integrations, architecting automation, and leading the deployment of AI tools including Claude to eliminate manual work and unlock scale. You will partner closely with our People Team Leads to design and deliver cross-platform solutions that make our tools smarter and our team faster. This is a rare opportunity to build something from the ground up: defining the integration architecture, establishing the agentic work playbook, and directly shaping how AI transforms the way our People function operates. If you are a technically strong operator who thinks in systems, moves with urgency, and is excited by the intersection of HR technology and AI, this role was designed for you.

Requirements

10+ years of experience in HR Technology, People Systems, Enterprise Applications, or Integration-focused roles with increasing ownership and complexity
Proven experience designing and managing integrations across multiple HR platforms, including enterprise HCMs such as Workday
Hands-on experience building and deploying AI or LLM-powered solutions in a business environment, including prompt engineering and agentic workflows
Strong understanding of APIs, webhooks, ETL/ELT concepts, and integration tooling such as Workato, MuleSoft, Boomi, or similar platforms
Track record of delivering automation and process improvement initiatives end-to-end, from discovery through deployment and adoption
Comfortable working with JSON/XML data structures, SQL, and cloud data warehouses such as BigQuery
Experience writing or reviewing scripts in Python or JavaScript to support integrations, automation, or operational tooling
Familiarity with modern People Technology ecosystems, including ATS, HCM, performance, compensation, and workforce analytics platforms
Strong communication skills with the ability to translate complex technical concepts into clear, accessible language for non-technical stakeholders
High ownership mindset with the ability to operate effectively in fast-moving, ambiguous environments while balancing strategic thinking with execution speed

Responsibilities

Own the end-to-end integration architecture across our People Tech stack, including Workday, Ashby, Lattice, BigQuery, and emerging AI tooling
Design, build, and maintain scalable integrations, APIs, and data pipelines that deliver reliable employee data across the full lifecycle
Lead the technical delivery of new system implementations, migrations, and decommissioning initiatives as we simplify and modernize our stack
Drive the rollout, adoption, and operationalization of Claude and other AI tools across the People function
Build and deploy AI-powered workflows and agents that automate recruiting operations, onboarding, reporting, performance cycles, and other key processes
Create self-service tools and intelligent assistants that improve stakeholder experience and reduce manual intervention for the People team
Establish best practices for scalable and responsible AI usage, including governance, prompt standards, quality control, and change management
Partner with People leaders to identify high-impact automation opportunities and streamline inefficient or manual workflows
Own the automation roadmap and deliver solutions using APIs, iPaaS platforms, native tooling, and lightweight scripting
Collaborate cross-functionally with IT, Security, Data Engineering, and vendors to deliver secure, scalable, and future-ready People Technology solutions