People Support Generalist (Human Resources)

Holman Logistics•Maumelle, AR

1d•Onsite

About The Position

This role serves as a key point of contact for employees, addressing inquiries about policies, procedures, and benefits, while also investigating and resolving employee relations issues. The Generalist will provide guidance to People Support Leaders, coach supervisors and managers on various HR functions, and support conflict resolution to foster a positive work environment. Additionally, the role involves coordinating recruitment and onboarding processes, supporting performance management, ensuring compliance with laws and policies, administering benefits and payroll, and facilitating training. A significant part of the role includes maintaining an HR presence on the plant floor, partnering with safety and operations, and assisting with workers' compensation claims.

Requirements

Bachelor’s Degree in Business, or Human Resources preferred.
Two (2) - Five (5) years related experience or training.
Advanced computer skills.
Strong working knowledge of MS Office, to include, Outlook, Excel, Access, and Word.
Strong HRIS skills necessary; preferably with Ultimate Software.
Ability to work the required schedule and arrive at work on time, and work alternative schedules to accommodate the needs of the business.
Ability to effectively communicate in writing and verbally, courteously and professionally with others.
Ability to understand and follow verbal and written instructions.
Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
Ability to establish and maintain effective working relationships with customers, co-workers, and management.
Ability to actively attend to, convey, and understand the comments and questions of others.
Ability to appreciate and be sensitive to the feelings of others.
Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management.
Ability to perform work accurately and thoroughly.
Ability to pay attention to the minute details of a project or task and prioritize tasks.
Ability to handle multiple tasks/projects simultaneously.
Ability to use thinking and reasoning to solve problems.
Ability to understand and interpret financial information.
Ability to design and conduct a systematic, objective, and critical analysis.
Ability to accept responsibility and account for his/her actions.
Ability to be dependable and reliable.
Ability to be held accountable or answerable for one’s actions.
Ability to follow a systematic method of performing a task.
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
Develops strategies to achieve organizational goals; understands organization’s strengths and weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Ability to grasp and understand business concepts and strategies.
Ability to make critical decisions while following company procedures.
Ability to complete assigned tasks under stressful conditions.
Ability to take care of the customers’ needs while following company procedures.
Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
Ability to identify and correct conditions that affect Team Members.

Nice To Haves

SHRM Certified Professional (SHRM-CP) credential, or PHR preferred.

Responsibilities

Serve as the first point of contact for employee questions regarding policies, procedures, benefits, and workplace concerns.
Independently address and investigate employee relations issues, including attendance, performance, conduct, and disciplinary actions.
Provide guidance and recommendations to People Support Leaders on escalation matters.
Coach supervisors and managers on employee relations, performance management, and corrective action.
Support conflict resolution and promote a positive, respectful work environment.
Participate in committee and special projects as needed when time allows.
Coordinate hourly and salaried hiring efforts, including internal job postings, interviewing, and selection.
Collaborate with the recruiter throughout the hiring process, including requisition management, candidate interviews, and selection decisions.
Partner with plant leadership to ensure staffing needs are met in a timely manner.
Facilitate new hire orientation and onboarding processes.
Ensure completion of pre-employment requirements (I-9s).
Support performance review processes and documentation.
Assist leaders with corrective actions and performance improvement plans (PIP), working with People Support Business Partners.
Ensure HR practices comply with company policies, federal, state, and local employment laws.
Maintain accurate employee records and HR documentation.
Support employee benefit enrollments, changes, and general inquiries.
Partner with payroll to ensure accurate processing of timekeeping, pay changes, and employee data.
Assist employees with leave administration (FMLA, ADA, workers’ compensation, personal leaves).
Ensure the accuracy of employee data entered into UKG, including new hires, job changes, and terminations.
Coordinate & facilitate required training, including compliance, safety, and policy-related training.
Support leadership development initiatives and employee skill development as needed.
Partner with safety and operations leadership to support workplace safety initiatives.
Assist with workers’ compensation claims and return-to-work processes.
Maintain visible HR presence on the plant floor and engage regularly with employees.
Perform all other duties as assigned or needed.