People Specialist - Employee Relations

Goodstart • San Francisco, CA

3d

About The Position

Goodstart Early Learning is seeking an experienced Employee Relations Specialist to join its People team for a 12-month fixed-term role. Based in Brisbane QLD, Perth WA, or Mawson Lakes SA, the role provides expert employee and industrial relations advice and delivers fair, compliant, people-focused outcomes across the organisation. Working closely with senior leaders, People Partners, and Legal stakeholders, the specialist manages complex employee relations matters and contributes to employee relations strategy, organisational culture, HR compliance, and continuous improvement.

The role balances risk, compliance, commercial considerations, and employee experience. It also supports leaders and People team members to strengthen their employee relations capability and people practices. Candidates must have or obtain a valid Working with Children Check and complete the National Child Safety Foundation Training via the Geccko platform.

Requirements

• Tertiary qualifications in Human Resources, Employee Relations, Law, or a related discipline.
• Deep knowledge of employment legislation, including the Fair Work Act, discrimination, privacy, and WHS legislation.
• Proven experience managing complex employee relations cases and investigations.
• Strong stakeholder management and influencing skills at senior leadership level.
• Experience balancing commercial outcomes with employee experience and risk management.
• Exceptional communication, coaching, and negotiation skills.
• A calm, pragmatic approach to sensitive or complex matters.
• A continuous improvement mindset and passion for building positive workplace cultures.
• Current QLD Working with Children Check.
• Willingness to obtain a Certificate of Completion for the National Child Safety Foundation Training via the Geccko platform.
• Must have or obtain a valid Working with Children Check and complete the National Child Safety Foundation Training.

Responsibilities

• Provide expert employee and industrial relations advice to leaders, People Partners, and key stakeholders.
• Lead complex employee relations cases, investigations, grievances, and escalations through to resolution.
• Represent Goodstart in conciliation matters.
• Coach and develop leaders and People team members to strengthen employee relations capability and people practices.
• Identify compliance risks and drive continuous improvement across employee relations, policies, and people processes.
• Contribute to employee relations strategy, organisational culture, and HR compliance.

Benefits

• Flexible work arrangements.
• Salary packaging benefits through AccessPay (eligibility applies).
• Discounted childcare of up to 15%.
• Fitness Passport access to discounted gyms and pools for employees and their families.
• Discounted health care and access to an employee wellbeing program with BUPA.
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Optional free annual flu shot.
• Option to purchase extra leave.
• First Nations Support and Cultural Leave.
• Investment in growth and development, with support, tools, training, and experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior