Employee Relations Specialist

Cedarhurst Senior Living • Ladue, MO

14h • Onsite

About The Position

The Employee Relations Specialist manages complex employee relations issues, promotes a positive workplace culture, and ensures compliance with company policies and employment laws. Reporting directly to the Sr. Employee Relations Manager, this position conducts thorough and objective investigations, monitors workplace trends, recommends proactive approaches to support engagement and retention, and delivers targeted training to leaders. The role also supports broader HR initiatives, including culture-building, diversity and inclusion, and employee engagement and retention.

This position is based onsite at the Dover Companies Home Office in St. Louis, Missouri; remote and hybrid work are not available. Travel is not anticipated, but occasional travel to an offsite company location may be required and is expected to comprise no more than 20% of annual work. The position may involve extended walking or standing, lifting up to 20 pounds, and moving through the corporate office or other organizational worksites. The Employee Relations Specialist is expected to support a safe, collaborative workplace and participate in staff activities and ongoing training and learning.

Requirements

• Bachelor’s degree in human resources, psychology, or a related field.
• At least five years of experience in employee relations or human resources, including conducting investigations and advising management.
• In-depth knowledge of employment law, FLSA, wage and hour laws, HIPAA, EEOC, and conflict resolution techniques.
• Ability to handle sensitive and confidential information with the utmost professionalism.
• Proficiency in HR software.
• Proficiency in Microsoft Suite.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Ability to work onsite at the St. Louis Dover Companies headquarters.
• Ability to walk or stand for extended periods, lift up to 20 pounds, and move through corporate or other organizational worksites as needed.
• Ability to travel to an offsite company location when required; anticipated travel does not exceed 20% of annual work.
• Commitment to maintaining a safe work environment, participating in collaborative staff activities, and completing ongoing training and education.

Nice To Haves

• Experience with Paylocity.
• Active SHRM or HRCI certification.
• Experience in senior living, construction, home health, hospice, and/or pharmacy.

Responsibilities

• Serve as the primary point of contact for employee relations matters, including conflict resolution, investigations, and performance management issues for the Dover Companies.
• Conduct thorough, objective, and timely internal investigations into complaints involving discrimination, harassment, misconduct, and policy violations.
• Partner with HR leadership, legal counsel, and department managers to ensure fair and consistent handling of employee relations matters.
• Monitor and analyze employee relations trends and recommend proactive solutions to improve employee engagement and retention.
• Develop and deliver manager training on performance management, workplace conduct, and compliance.
• Interpret and communicate laws and regulations to managers and employees, providing guidance on practical application and compliance.
• Coach and advise supervisors on employee relations best practices and help resolve issues before escalation.
• Maintain detailed case documentation and ensure proper case management processes; support claims investigations as needed.
• Support development and implementation of employee relations policies, procedures, and best practices.
• Ensure compliance with applicable labor laws and organizational policies.
• Support employee engagement surveys, culture-building activities, and diversity and inclusion efforts.
• Support maintenance of company handbooks and facilitate regular updates as applicable.
• Support employee relations integration during acquisitions and leadership transitions, helping ensure consistent policy application, training, and communication.
• Perform other duties as assigned.
• Maintain a safe work environment, participate in staff activities, and stay current with required training and ongoing education.

Benefits

• Medical insurance.
• Life insurance.
• Long-term disability coverage.
• 401(k) plan with company match for eligible employees after one year of service.
• Comprehensive training and opportunities for personal and professional growth.
• Promotional opportunities from within.
• On-site gym with brand-new equipment.
• Personal trainer offering daily group classes, stretching sessions, and one-on-one training.
• Catered lunches twice a week, prepared by an on-site chef.
• Monthly team events.
• Meaningful work supporting residents and the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level