Employee Relations Specialist

AbiMar Foods, Inc•Abilene, TX

19d

About The Position

The Employee Relations Specialist assists with human resources matters by gathering, collecting, and maintaining documents and records needed for policy development and investigations. The role directs employee relations and communication strategies, including progressive discipline, conflict resolution, and employee satisfaction. It handles routine HR inquiries, serves as the initial contact for employee complaints, and conducts preliminary interviews and information gathering, escalating matters when further investigation is needed. The specialist also supports HR recordkeeping, research, reporting, policy and document preparation, and exit interviews, while maintaining knowledge of applicable EEO and human resources laws and regulations.

Requirements

Bachelor's degree in Human Resources, Labor Relations, Business, Accounting, or a related field, and/or a combination of education and experience totaling at least four years.
At least three years of professional human resource administration experience.
Outstanding communication skills for conducting interviews in person, by phone, and by Skype.
Computer knowledge, with emphasis on Word, Excel, and Google Suite.
Dependability, including following instructions, responding to supervisor direction, and taking responsibility for one's own actions.
Ability to take initiative, ask for and offer help when needed, and work independently without prompting.
Ability to manage competing priorities, plan and prioritize work, use time efficiently, and meet deadlines.
Acceptable attendance.
Positive attitude and ability to work as a team player.
Sense of urgency and ability to meet frequent short-timeline goals and deadlines.

Nice To Haves

Experience in employee relations.
SHRM-CP or SHRM-SCP certification.
Payroll experience.

Responsibilities

Direct employee relations and communication strategies, including progressive discipline, conflict resolution, and employee satisfaction.
Handle routine human resources inquiries about policies and procedures, referring complex matters to appropriate management staff.
Serve as the initial contact and liaison for intake and assessment of employee complaints.
Conduct initial interviews and gather information about employee relations matters, including harassment allegations, workplace complaints, and other concerns; inform appropriate HR staff when additional investigation is required.
Assist with recordkeeping for hiring, termination, leave, transfer, and promotion, particularly in relation to EEO and diversity initiatives.
Conduct surveys, interviews, and other research related to human resource policies and compensation; collect information and report results to the Human Resources Director.
Maintain knowledge and understanding of laws and regulations related to EEO and human resources.
Assist with preparing plans, policies, documents, and reports, including EEO-1 materials, organizational charts, and employee handbooks.
Conduct exit interviews, summarize findings, and discuss trends and concerns with senior management.
Accept and adapt to change.
Operate job-related equipment with or without an accommodation.
Meet the physical demands of the job with or without an accommodation.
Perform other duties as assigned.