Employee Relations Specialist

True Independent Holdings•Columbia, MO

4d•Hybrid

About The Position

The Employee Relations Specialist is a people-centered HR professional who supports managers and employees across all US MTP agencies on performance, conduct, and policy questions, builds in-house training, and supports compliance with employment laws. This role is the practical, hands-on resource for day-to-day employee relations matters, escalating complex or high-risk issues to HR leadership.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field
3–5 years of progressive HR experience with a focus on employee relations, performance management, and employment compliance
Working knowledge of federal and multi-state employment laws, including ADA, EEO, and state-specific harassment prevention requirements
Experience handling employee relations cases from intake through resolution, including conducting workplace investigations
Strong working knowledge of performance management frameworks and documentation best practices
Ability to design and deliver clear, engaging training for managers and employees
Strong written and verbal communication skills
Comfort learning and evaluating new HR systems and resources

Nice To Haves

Experience supporting multiple business units or a multi-state environment
PHR or SHRM-CP certification

Responsibilities

Serve as a trusted first point of contact for managers and employees across all US MTP agencies on employee relations questions, including policy interpretation and workplace challenges.
Support the network-wide performance management process by coaching managers through performance conversations, drafting and monitoring performance improvement plans, and ensuring documentation standards are met.
Develop and facilitate in-house training for managers and employees, including manager training on performance management, documentation practices, and employment law basics, as well as onboarding and compliance content.
Support compliance and employment law matters across the network, including responding to employment-related questions, helping monitor changes in federal, state, and local requirements, and flagging updates to HR leadership.
Review and recommend updates to employee handbooks, HR policies, and process documentation, identifying gaps and inconsistencies.
Maintain confidential employee relations case files and track trends, reporting themes and risk areas to HR leadership while protecting employee privacy.