Employee Relations Specialist
About The Position
The Employee Relations Specialist reviews, processes, and coordinates employee disciplinary requests and interventions submitted by Field Leadership. The role evaluates supporting documentation, verifies applicable policy requirements, prepares corrective action materials, facilitates timely follow-up, and maintains accurate employee relations case records. Working closely with Field Leadership and the Employee Relations Manager, the Specialist supports consistent, fair, and well-documented handling of performance, attendance, conduct, and other workplace concerns. Complex, sensitive, or high-risk matters are escalated for guidance and approval.
Requirements
- Two to four years of HR experience.
Nice To Haves
- Associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent relevant experience may be considered.
- Experience involving employee relations, corrective action, HR operations, or case management.
- Experience supporting an hourly, field-based, or multi-location workforce.
Responsibilities
- Receive, review, and process disciplinary and intervention requests from Field Leadership involving attendance, performance, safety, conduct, and policy-related matters.
- Assess submissions for completeness, accuracy, prior corrective action history, policy alignment, and consistency; request additional documentation or clarification as needed.
- Prepare and coordinate written warnings, improvement notifications, performance improvement plans, coaching documentation, and other corrective action materials for review and approval.
- Advise Field Leadership on documentation expectations, progressive discipline practices, appropriate interventions, and required follow-up; do not independently authorize high-risk employment actions.
- Track disciplinary requests from intake through review, approval, delivery, acknowledgment, and closure, and follow up on outstanding items and deadlines.
- Coordinate with the Employee Relations Manager on proposed terminations, demotions, suspensions, allegations of retaliation or discrimination, and other sensitive or nonroutine matters.
- Conduct initial fact-gathering and support workplace investigations through interviews, record review, timelines, and case summaries as assigned.
- Assist with employee complaint intake and resolution, ensuring timely referral or escalation when matters warrant additional investigation.
- Maintain accurate, confidential records in HR systems and case files and ensure documentation is retained and routed according to established procedures.
- Identify recurring field issues and gaps in documentation or policy understanding and recommend coaching, training, or process improvements.
- Communicate professionally with employees and leaders regarding process steps, expectations, and the status of assigned matters.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
