People Services Coordinator

RiverPlace Hotel • Portland, OR

1d • $26 - $28

About The Position

The People Services Coordinator supports the People Services function across RiverPlace Hotel, Amaterra Winery, and Amaterra Kitchen & Social Club. The position assists with recruitment, onboarding, employee records, benefits administration, compliance, and employee engagement initiatives. The coordinator serves as a resource for team members and managers, helping ensure consistent HR practices, accurate documentation, and a positive employee experience across all properties.

The role provides administrative support to the People Services team across assigned properties and partners with department managers and leadership to support consistent HR processes and effective communication. The coordinator is expected to prioritize multiple tasks and deadlines while maintaining accuracy and attention to detail, and to perform other duties as assigned.

Requirements

• Must be a United States citizen or possess a valid work permit.
• One to two years of office experience, or a similar combination of education and experience.
• Must be able to work well under pressure.
• Must be able to accurately follow verbal and written instructions.
• Must possess guest-facing communication skills.
• Must have excellent listening skills.
• Must be able to resolve problems and conflicts diplomatically and tactfully.
• Must be able to stand, walk, and bend for extended periods.
• Must be able to personally lift up to 50 lbs. on a frequent basis.
• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces, and reach on a continuous basis.
• Must be able to sit for long periods of time.
• Must be able to work weekends and occasional evenings.

Nice To Haves

• Prior knowledge of human resources principles and practices.
• Experience with an HRIS database.

Responsibilities

• Serve as the first point of contact for People Services operational queries.
• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and selection processes.
• Communicate with candidates and hiring managers throughout the recruitment process.
• Coordinate new-hire onboarding, including offer letters, employment documentation, background checks, and orientation.
• Ensure employment eligibility verification and required new-hire paperwork are completed accurately and on time.
• Maintain applicant records and support recruiting initiatives to attract and retain qualified talent.
• Process and document promotions, transfers, internal opportunities, employment status changes, and separations.
• Maintain accurate, confidential personnel files and employee records throughout the employment lifecycle.
• Update employee information in HR systems and ensure records are complete and current.
• Assist with preparing HR letters, reports, employment documentation, and other administrative materials.
• Support employee offboarding, including separation documentation, system updates, and coordination of required processes.
• Assist with employee benefits enrollment, changes, and general benefits inquiries.
• Coordinate leave documentation and help track leave requests and required paperwork in partnership with appropriate internal teams.
• Communicate benefits and leave information to team members and direct complex questions to the appropriate HR representative or benefits administrator.
• Maintain accurate records related to benefits, leave, and other HR programs.
• Support compliance with applicable federal, state, and local employment laws, including wage and hour requirements, employment eligibility verification, and workplace policies.
• Assist with internal audits, employment documentation reviews, and required reporting.
• Help monitor completion of required employee acknowledgments, training, and compliance documentation.
• Maintain confidentiality and handle sensitive employee information appropriately.
• Escalate employee concerns, compliance issues, and potential policy violations to the appropriate People Services leader.
• Assist with maintaining and communicating HR policies, procedures, and employment-related resources.
• Coordinate employee recognition programs, engagement activities, and team member events.
• Assist with preparing employee communications, announcements, flyers, and HR-related materials.
• Support orientation, employee meetings, appreciation events, and other initiatives that promote a positive workplace culture.
• Serve as a welcoming and professional point of contact for team member questions and HR requests.
• Support initiatives that strengthen employee satisfaction, retention, and alignment with company values.
• Provide administrative support to the People Services team across all assigned properties.
• Partner with department managers and leadership to support consistent HR processes and effective communication.
• Prioritize multiple tasks and deadlines while maintaining accuracy and attention to detail.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed