People Program Manager

BayOne•Waltham, MA

3d•Hybrid

About The Position

This role involves managing and coordinating HR projects, supporting emerging People Team programs, and administering benefits and immigration processes. The position requires a strong understanding of HR generalist functions, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The role also involves working with HRIS and benefits administration platforms, and potentially AI tools.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
Minimum 4 years of HR generalist experience within a technology or financial services environment.
Broad working knowledge across HR domains, including total rewards, compliance, and HR systems.
Strong, hands-on Excel or Google Sheets skills, including experience building and maintaining reports, trackers, and data structures.
Benefits administration experience, including enrollment systems, open enrollment, billing, reconciliation, or reporting.
Experience with HRIS and benefits administration platforms.
Demonstrated ability to lead projects from end to end, including scoping, planning, tracking, and delivering results with limited guidance.
Exceptional attention to detail and an uncompromising standard for accuracy across data, records, and communications.
Ability to adapt to evolving priorities and support multiple HR initiatives simultaneously.
Comfort using AI tools in day-to-day work, along with curiosity and a willingness to experiment with new ways of working.
Strong written and verbal communication skills, with sound judgment when handling confidential information.
Ability to work independently while collaborating effectively across the People Team and with external partners.

Nice To Haves

Immigration coordination experience is preferred but not required.

Responsibilities

Manage and coordinate HR projects from scoping through delivery, including managing project plans, timelines, and flagging risks.
Liaise and coordinate with cross-functional teams to compile, audit, and reconcile data for executive presentation.
Own and support emerging People Team programs, including new HR initiatives, developing new processes, and supporting M&A integrations.
Respond to employee questions with clear, timely support, escalating appropriately when needed.
Conduct internal HR audits, including I-9 compliance, benefits enrollment accuracy, and data integrity checks.
Guide new hires through benefit options and enrollment.
Manage the benefits enrollment system, including configuration and setup.
Manage planning and execution of annual open enrollment, including system setup and launch.
Draft employee communications and open enrollment collateral.
Administer recurring benefits processes: billing, reconciliation, and reporting.
Administer COBRA continuation coverage.
Serve as the primary point of contact for benefits vendors, managing relationships and resolving issues.
Provide coordination and administrative support for employee immigration matters.
Track visa status, expiration dates, deadlines, and spend, and drive timely completion of required steps.
Coordinate between employees and other parties in the immigration process.
Manage Form I-9 verification and recordkeeping.
Maintain People Team vendor contracts and related records.
Track contract terms, expiration and renewal dates, and required actions.
Coordinate with Legal and relevant stakeholders on vendor contracts, renewals, and documentation.