People & Organization (Human Resources) Business Partner II

Phoenix Contact•Middletown, PA

5d•Hybrid

About The Position

The P&O Business Partner II is an embedded partner to Phoenix Contact’s GCoC USA Sales organization. The role connects P&O strategy to business execution by translating enterprise P&O programs, solutions, and services into practical actions for Sales. It builds trusted, two-way partnerships with assigned Sales leaders and strengthens the people capabilities that support Sales effectiveness, with particular emphasis on employee relations management and Sales capability development. The position supports Sales leaders with workforce and organizational planning, performance coaching, employee relations matters, talent processes, change adoption, and employee stewardship. It collaborates with P&O Centers of Excellence and the broader Business Partnering network, and uses workforce data and business insight to identify needs and recommend practical improvements. This is a hybrid position requiring three days in the office unless otherwise specified.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field, with coursework centered on employee relations management, employment law, conflict resolution, and/or performance management.
Experience managing employee relations matters and partnering with business leaders on performance, workplace concerns, policy application, and conflict resolution.
Experience supporting organizational change, business transformation, or continuous-improvement efforts within a business group.
Strong collaboration and relationship-building skills, including the ability to challenge constructively while maintaining trusted partnerships.
Ability to coach leaders through performance-related topics and navigate nuanced employee and leadership needs with sound judgment and discretion.
Ability to understand business priorities and translate P&O programs, processes, and guidance into practical actions for leaders and employees.
Knowledge of talent management, workforce planning, performance management, and change enablement fundamentals.
Ability to use data to identify workforce needs, skill gaps, and capability needs and turn insights into actionable plans with leaders.
Proficiency with common business technology such as Microsoft Office and willingness to learn P&O systems, data, and tools.
Ability to lift 50 pounds; sit and/or stand and work on a computer for extended periods; travel in automobiles, trains, and planes; communicate effectively in verbal and written English; comply with company dress code guidelines; and maintain regular, on-time attendance.

Nice To Haves

PHR, SHRM-CP, and/or employment law certification preferred.
Two to five years of experience supporting employees and leaders in an HR business partnering capacity preferred.

Responsibilities

Serve as the dedicated P&O Business Partner for assigned GCoC USA Sales leaders, building trusted partnerships and staying involved in organizational plans, workforce needs, and people priorities.
Support Sales leaders in setting clear expectations, coaching performance, and addressing performance improvement opportunities consistently and efficiently.
Manage Sales employee relations matters, including intake, consultation, documentation, leader guidance, resolution planning, and follow-through.
Escalate matters requiring specialized review or expertise and coordinate appropriately while maintaining clear case documentation.
Identify evolving skill, capability, and leadership needs with Sales leaders and translate them into practical workforce and development actions.
Activate talent processes to improve visibility into skills, potential, development needs, succession, and internal talent movement.
Help Sales leaders understand people impacts of change, prepare their teams, and drive effective adoption.
Provide employee stewardship through open-door dialogue, fair and consistent application of people practices, representation of employee perspectives, and consideration of employee experience alongside business needs.
Collaborate with GCoC USA P&O Centers of Excellence and the broader Business Partnering network, sharing Sales insights and coordinating solutions.
Use workforce data and business insight to identify needs, inform leader decisions, and recommend practical improvements to people processes and leader effectiveness.
Perform other related duties as assigned by the Manager.